HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Helpful answers
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Jan 11, 2014 5:31 PM in response to adel11by Patrick Saunders,i just fix the same error (the ipod could not be restored an unknown error occurred) i went to update to new software and this happened. i tried many things using google to find fix. i change the USB connection cable to the original Apple cord and my Ipod restored and i could load the backup file stored. I was about to look for a second Ipod as i had nearly given up
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Jun 2, 2016 4:48 PM in response to Patrick Saundersby patsyfromhillsville,i AM USING THE ORIGINAL APPLE CORD PLUGGED INTO TO THE PORT WHERE I BACK UP MY IPOD
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Jun 3, 2016 12:56 AM in response to patsyfromhillsvilleby lllaass,Maybe this but is it unclear what problem you have:
patsyfromhillsville wrote:
i AM USING THE ORIGINAL APPLE CORD PLUGGED INTO TO THE PORT WHERE I BACK UP MY IPOD