5 Replies Latest reply: Feb 21, 2013 3:22 PM by kmorr32
alimaben1988 Level 1 (0 points)

Hi everyone,

When I connect the iphone to my computer, the itunes recognize the iphone but it is thinking and after a few minutes the itunes drop me the following message:

"itunes was unable to load data class information from sync services reconnect and try again later".

I tried the following article: http://support.apple.com/kb/TS2690 , but still the problem occur.

What I can do?

(note: it's happen after I format the computer and before and after I update the IOS from 5.1.1 to 6 in the iphone)

iPhone 4S, iOS 6