forgot my new password and have iphone 4s locked. How do I unlock ?

Connect the iPhone to the computer with which it is normally synced

and restore the iPhone. If you do not normally sync with a computer,

connect to any computer with iTunes and restore as new phone (in this

case, all data will be lost). If the preceding does not work and the 16

character password is the result of connecting to your employer's

network, you may need the assistance of IT at work.