Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 Showing incorrect Time. Unable to send text messages.

Ok here's my problem. My time on my iPhone is incorrect. I check my settings it's on automatic and it is set to my Hawaii time zone. I am unable to send text messages because I believe the time is not the same as the server. When I try to send a text it says Go to Date & time settings. This happens at least once a day. My time would be incorrect for 10 mins then go back to correct time. This happens on LTE and on WiFi. I also have rebooted the iPhone. One last thing. I check my battery usage. It's says 4,294,967,278 days on Standby. I guess the time is messing up my stats. Anyone have the same problem? Please help. If not I hope new ios update fix this.

iPhone 5, iOS 6

Posted on Sep 25, 2012 12:22 PM

Reply
104 replies

May 23, 2017 11:15 AM in response to jayR02

Now it is May 2017, IOS 10.xx, this problem still exists. I am using iPhone 5C and 5S. 5S is fine, 5C has the problem. Every time the screen goes black, the time stops running. It can also go back in time, the date goes back, too. How nice if it were real. One can see this easily when time is set on manual. Set it on automatic does not help. Tried restore (from phone as well from iTune), hard-start (press home button and power together), neither solves the problem. It is so intriguing I decide to install an old version IOS 8.01, it complains about error 3194, so did not succeed. I googled about error 3194; someone suggest that some jailbreak may have happened to the phone. (I am not the original owner of the phone so cannot be sure about this, I got it from eBay). Also, the Bluetooth cannot be turned on, as a companion problem. I have a feeling that Apple does not know how to handle it; it may conflict with their new gears, such as iWatch.

Jun 29, 2017 2:32 PM in response to jayR02

My Dad's iphone 5 on Verizon is having the same problem but it is much worse than a 10 minute discrepancy. His has been losing hours and days. Was originally having the text message problems as well but have resolved those. iOS is updated, Date&Time have been set manually, phone has been restarted. No other options known at this time. Anyone have any new suggestions?

Sep 27, 2012 8:55 AM in response to jayR02

My house is in an area that is covered by 3G. But I work in an area that is 4G-LTE. (Actually, my house is right on the border of these coverages because I notice it switching from 3G to LTE periodically.)


Anyway, what I notice is that when I switch from the LTE to 3G network, my iPhone 5 clock gets corrupted. It's 2h22m off. Weird. It doesn't do it right away, but after I'm home for awhile, I'll notice that the clock has been changed. I know this corruption causes errors in my iMessage app because I've gotten an error message about it. It may cause errors in others.


Once I leave my house and go back into stable LTE coverage, I can do one of the following to correct the clock (because it won't autocorrect):


- turn the phone off and then back on

- go to Settings => General => Date&Time and switch "Set Automatically" off and then back on


These fixes will also work if I stay in 3G coverage.


This has happened every day since I got the phone so I know it's a real bug. I'm sending a support request to Apple today. Otherwise, however, I love my iPhone 5 and LTE speed makes all the difference.

Sep 27, 2012 6:21 PM in response to 21135630

I tried updating my phone using *228 but my phone wont let me dial out. I called verizon and ask if I'm able to update my phone using *228. They said your not able to because of the SIM card that apple has done to it. On my wife's 4s I can. So instead I reset my iphone power and home button. We see what happens.

Sep 29, 2012 9:24 PM in response to Lollup

I just went to Verizon. They said that its not a reported problem in their system. They said it must be a minor issue. He said to do a hard reset meaning connecting it to PC iTunes. That means I have to download all my apps after I'm done?! I'm probably going to wait until the next ios update. Haven't had any issues when turning off automatic date and time but if you do some apps ask you to turn it back on. I uploaded a video on YouTube. Just search iphone 5 date and time problem. I hope Apple will fix this on the next update.

Oct 2, 2012 8:48 AM in response to jayR02

I am having basically the same issue with two iPhone5's. Here's my situation. On Verizon - Seattle Market area 4G with spots of 3G, work during the day with wi-fi in the building, returning to home each night with wi-fi in the home and the neighborhood bounces back and fourth 4G/3G. Sometimes the clocks on both the phones are normal, other times one of the phones will go back in time up to 45 minutes. I haven't seen the device go farther back than 45 min. Other times both phones will act the same, but not necessarily all the time together. Sum it up, we bounce between 4G/3G/Wi-Fi 24/7 and it's driving us insane because we can't depend on the devices for Alarm clocks. The kids have been late to school twice since the pre-orders were delivered, and each of us have been late to work once because the clock is unpredictably wrong half the time. Apple/Verizon - someone get this bug fixed. I love my iPhone5 like I did my 4S, but don't want to switch to Galaxy SIII. One more thing. No issues with imessages, or any other app related problems.

Oct 4, 2012 6:01 AM in response to jayR02

Same issue on mine. Twice my phone has failed to get the proper time....off by a day and a half even though an hour earlier it was correct. Also standby time was reading 4.2 billion hours.


Soft reset is the only thing that fixed it. I would think it was a network issue because my wifi iPad isn't doing it, but does the phone get standby time from the network?

iPhone 5 Showing incorrect Time. Unable to send text messages.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.