Why won't Apple allow Verizon to let me upgrade from an Android phone to an iPhone 5 early at the reduced price?
iPhone 5, I have a Nov 19th early upgrade dat
It's not a matter of apple allowing or not ... It is your provider " verizon" not allowing you.
Apple has no say in the matter.
Verizon says it is Verizon's contract with Apple, and that their hands are tied. Feet too, probably.
Verizon is not telling the truth. If you purchased a subsidized Android
phone from Verizon, they want you to fulfill the contract before subsidizing
another phone for you. When did you get the Android phone? How much
time is left on that contract?
Any Verizon rep you get on the phone will have no idea what the contract between Apple and Verizon might be, so that person is just feeding you a line to shift responsibility. If Verizon won't offer an early upgrade from an Android to an iPhone, that's completely Verizon's policy. Apple certainly wouldn't prevent it; they get paid by Verizon for the iPhone regardless of what phone you're upgrading from.
Regards.
November 19, 2012 is my next "upgrade" date. If I paid the ETF and switched to AT&T, I could get an iPhone 5 16GB for $199, and still pay much less than the full price $650? to upgrade now with Verizon. I can't believe that Verizon would rather I switch to a competitor instead of cutting a deal. I even offered a 3-year contract. I would like to stay with Verizon since they have 4G LTE in my hometown. November isn't that far away, but I just don't get Verizon's unwillingness to make some kind of deal.
Here's one of my responses from Verizon:
Dear Kevin,
Good Afternoon; I know how frustrating it is to want a new phone, and be told that you are not eligible to upgrade early. My name is Shane, and I will be assisting you today regarding your most recent email.
I am sorry to say that it is not possible for us to do the upgrade. We most certainly don’t want to lose a valued customer, but we can’t break our contract with Apple. If we did this for you, we would have to do it for everyone. If we did this for everyone we would risk losing our contract with Apple, and not be able to sell iPhones at all. I understand it is a savings to cancel your contract with us, and move to another provider we certainly don’t want you to do that, but that is an option for you.
Kevin, I am sorry that we were not able to give you the resolution you were wanting. I do appreciate you being a valued Verizon Wireless customer, and I hope you have a good day!
Sincerely,
Shane
Verizon Wireless
Coordinator IRT
Thats not true.....after argueing for awile and getting the same responce i was told i could after they were off preorder
Shane knows no more about Verizon's contract with Apple than does your neighbor's cat. They've just been apparently told to duck the issue by blaming it on Apple, or are making up such answers in absence of any real reason given them by Verizon management.
Why won't Apple allow Verizon to let me upgrade from an Android phone to an iPhone 5 early at the reduced price?
