Incorrect Time Zone in Wiki Calendars

Question

ollie61 Author

Level 1

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Incorrect Time Zone in Wiki Calendars

I am runiing OSX Sever (ML) and I am having issues with all of the calendars on the wiki used by my staff for planning.

They show the wrong time zone (America/Los Angeles instead of Australia/Brisbane.)

My Mac is set to the correct Time Zone

My iCal is set to the correct time zone

I have attempted to fix using terminal but that failed as well

I have turned time zone support on and I have turned it off but neither approach works.

My staff are getting very angry that I cannot solve this issue. Can someone please assist?

David

Posted on Sep 25, 2012 2:14 PM

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Answer 1

Mark23

Level 4

994 points

Sep 25, 2012 2:22 PM in response to ollie61

Did you upgrade already to Mountain Lion 10.8.2 and Server 2.1?

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Answer 2

ollie61 Author

Level 1

0 points

Sep 25, 2012 2:36 PM in response to Mark23

Server is 2.0.23. I assumed the upgrade would happen automatically.

OS is 10.8.2

Do you know that upgrading will fix this problem, becasue I am not keen to pay $20 to upgrade and still have an issue. The customer reviews of the upgrade are quite poor.

Many thanks

David

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Answer 3

Mark23

Level 4

994 points

Sep 25, 2012 2:31 PM in response to ollie61

The upgrade could help.

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Answer 4

ollie61 Author

Level 1

0 points

Sep 25, 2012 2:37 PM in response to Mark23

I am not keen to pay $20 to upgrade and still have an issue. The customer reviews of the upgrade are quite poor. I need to know that the upgrade DOES fix the problem.

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Answer 5

ollie61 Author

Level 1

0 points

Sep 25, 2012 2:40 PM in response to ollie61

Misleading information- the upgrade is free. Server is $20 to new buyers, This is not obvious at the Store interface.

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Answer 6

Sep 26, 2012 7:06 AM in response to ollie61

There is a Settings button in the top-right corner of wiki calendars that allows the timezone to be set. Is that not working correctly for you?

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Answer 7

ollie61 Author

Level 1

0 points

Sep 26, 2012 1:16 PM in response to Cyrus Daboo

The settings button works fine- until the next time I open the calendar, then the settings are wrong again.

My staff get very frustrated with having to reset the settings every time they open their calendar.

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Answer 8

ollie61 Author

Level 1

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Sep 26, 2012 2:38 PM in response to Mark23

THe upgrade to Server made no difference at all. I am very disappointed with this and my staff are ready to abandon Apple.

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Answer 9

Sep 26, 2012 5:58 PM in response to ollie61

The web calendar stores the user's timezone setting in a cookie for use between sessions. Do you have cookies enabled for your web calendar site? If so, can you see what cookies are set after changing the timzone via the Settings button?

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Answer 10

ollie61 Author

Level 1

0 points

Sep 26, 2012 8:57 PM in response to Cyrus Daboo

Surely it would only do this if I have time zone support turned on.

In any case I set up a test calendar and I am the only person accessing the test calendar and it changes time zone, but my timezone is correct.

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Answer 11

Sep 27, 2012 7:19 AM in response to ollie61

The wiki calendar operates independently of the Calendar.app. The wiki stors the timezone setting in a "TZID" cookie associated with the wiki server hostname.

Does your web browser have cookies enabled?

Create an event at midday in your test wiki calendar.

In your test wiki calendar, if you click the Settings button what timezome does it currently show? If you change that to a timezone with a different offset, then wait a few seconds, do you see the midday event shift in time?

If you then quit and restart your browser and go back to the wiki calendar, does the timezone in the Settings panel show the old or new timezone? Where is the midday event?

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Answer 12

ollie61 Author

Level 1

0 points

Sep 27, 2012 2:36 PM in response to Cyrus Daboo

<quote>

The wiki calendar operates independently of the Calendar.app. The wiki stors the timezone setting in a "TZID" cookie associated with the wiki server hostname.<unquote>

Thats statement is completely untrue. I create the calendars in the calendar app, and if I change the timezone in the calendar app it changes the time of the event in the wiki calendar.

My web browser has cookies enable- but I am not the only one accessing the calendars (other than the test calendar).

I created an event in calendar app, it show in wiki just fine with correct time. Settings now shows the correct time zone, however in the past it has just changed every time I open the wiki.

If I change the time zone of course the event moves.

If I quite and restart- at present the timezone is stable, but in the past it has changed everytime, back to Los Angeles.

David

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Answer 13

Sep 27, 2012 2:44 PM in response to ollie61

Well we are talking about slightly different things. My comments are in relation to the "view timezone" - the setting that each client uses to adjust the display of events - that is adjustable on a per client basis and is indepdent of any other client. That is different from the timezone specified in the events themselves (which since the events are stored on the server does appear the same to each client).

Anyway, since the wiki "view timezone" seems to stick for you, please check if that is now working for you users too.

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Answer 14

ollie61 Author

Level 1

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Sep 29, 2012 5:11 AM in response to Cyrus Daboo

Well. I gave it a single day, and it is back to the same problem again.

The calendar has reset itself to Los Angeles time. My computer time is Brisbane, the calendar apps timezone is Brisbnae and the server timezone is Brisbane, so what now??

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Answer 15

ollie61 Author

Level 1

0 points

Oct 9, 2012 5:08 PM in response to ollie61

Once again today the same problem. This problem now seems to be with just one calendar. This staff member is VERY upset that this cannot be resolved.

In my ICal timezone support is on for all calendars for all staff members.

When I log in to any other staff member's calendar on the Wiki, it seems the time zone is correct. When I log in to the troublesome one it is not. My staff member's PC is set to the correct time zone as is mine.

Surely there is a way this can be resolved.

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