Previous 1 2 3 4 5 Next 71 Replies Latest reply: Apr 18, 2015 7:49 PM by IvanTey Go to original post
  • WimarB Level 1 Level 1 (0 points)

    Glad to have been of some help tonyski,

    Mine still works fine. Had the problem only once, did not puff or blast the interior!

  • AyOwZe Level 1 Level 1 (0 points)

    Right, no fix after removing debris.


    Took phone apart again and focused attention on cable contacts just right of the earpiece, I ensured when putting them back that they were connected and did not make a little click ( indicating to me they are not properly seated) when apply light pressure, I was then very careful not to lift the LCD so high as to pull them off again when putting the bracket (supposed to) that is meant to hold them in place. My phone now works once again. It is quite clear to me that this issue or very similar versions of this issue can be caused buy multiple problems, mine, like many others I suspect that have to press screens appears to be down to the tendency for theses cables to become not seated properly.


    The cables I speak of are these....


    Front-facing camera and sensor cable

    Digitizer cable

    LCD cable

  • coreyfromorange park Level 1 Level 1 (0 points)

    This actually fixed my problem on my 16 GB iPhone 5. Seems to be a pretty common hardware issue.

  • Preston1993 Level 1 Level 1 (0 points)

    My iPhone 5 was doing this before as well, turns out the front camera flex that touches the ear speaker contacts was broken, if you take the phone to a 3rd party repair shop you can get the flex replaced for very cheap, apple wants $269 for an out of warranty device while a 3rd party will fix it for less then $50, this fixed my problem hopefully it fixes yours!

  • Paul Jjj Level 1 Level 1 (0 points)

    Do none of you read the original post? This problem had nothing to do with faulty speakers or anything else people are on about like cleaning stuff out. When he rang someone he could not hear the ringing tone or the other person when they answered. He would have to turn the loud speaker on then off again then he could hear them. Anyway apple must have done something in an update because I had 3 iPhones all do the same and got sick of trying to get one off them that worked so gave up. But then one day it stopped doing it and hasn't done it since and that was from it happening roughly 30% of all calls I made.

  • chukrifromPhil Level 1 Level 1 (0 points)

    Hello. Does anyone know the return policy of iPhone5s here in the Philippines?


    The earpiece of my phone is broken and when I brought the phone to Switch (an Apple authorized service center), they said that they will diagnose the problem and most likely replace the defective part. Last year, when I brought my 4s for servicing, they said that I would have to pay for a new handset because it's no longer under warranty and that they do not open/repair phones. They are only allowed to repair Macbooks and not phones/ipads.


    My 5s is still under warranty and I think it's not fair that they will just replace the defective part and not replace the phone. I asked the guy from Switch what will happen if the same issue occurs once the warranty expires and he said that I would have to buy a new one. Doesn't really sound fair to me so I did not leave my phone and thought of calling Apple Singapore first. I read some posts here and Apple did replace the defective phones instead of just replacing the part/s.


    So can anyone please let me know the return policy of iPhones here in the Philippines?


    Thank you.

  • psDash Level 1 Level 1 (0 points)

    I used the following steps to fix this issue

    1. Pressed HOME Button + Power Button, The phone restarted.

    2. Pressed on the right & left side of the received with a bit more force.

    Eureka. it started working. Thanks man.

    <Publishing as I think it might be useful to somebody else too.>

  • mores Level 1 Level 1 (35 points)

    Pressing on the part next to the earpiece helped solve my issue.

    I guess something is loose in there.

  • MBFirePower Level 1 Level 1 (0 points)

    THANK YOU ! It solved my problem, I don't know why though

  • billetomat Level 1 Level 1 (0 points)

    Hi, had the same problem with my iPhone 5s. No sound through earpiece! In my case, I could use the handsfree speaker though, and the headset. Volume was actually locked on headset... However, turned out there was some dust from my pocket trapped in the minijack hole, so the phone was forced to believe headset was connected. Removed the dust in the hole with a tiny screwdriver, and everything back to normal again!! Could be worth a try before service etc.

  • Tertiuswait Level 1 Level 1 (0 points)

    The issue is the mesh covering the ear piece, I had the same, take a brand new toothbrush with soft bristles, some rubbing alcohol, and clean the mesh. dirt plugs the tiny holes then its sounds like the volume is very low. do circular movements and then dab with the bristles to poke into the holes.


    solved my problem. probably ear wax lmao

  • IvanTey Level 1 Level 1 (0 points)

    MY iphone 5s also having the same issue, when i put ear piece on my iphone, when i call to my friend through the ear piece, my friend cant hear it.

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