HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
rileykapp
Level 1 (0 points)

Q: I can slide to power my ipod off, but not to unlock it. Only some spots on the screen won't work. What should I do?

I never dropped my ipod, never got it wet, but somehow, parts of the screen stopped working. I slide to power off, but not to unlock the screen. Only one of the numbers from my passcode works. Please help me

iPod touch (4th generation)

Posted on Sep 26, 2012 4:58 AM

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rileykapp

Q: I can slide to power my ipod off, but not to unlock it. Only some spots on the screen won't work. What should I do?

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  • by lllaass,

    lllaass lllaass Sep 26, 2012 5:01 AM in response to rileykapp
    Level 10 (190,740 points)
    Apple Watch
    Sep 26, 2012 5:01 AM in response to rileykapp

    Try the following:

    - A reset. Nothing is lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory settings/new iPod.

    If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Could be a bad digitizer.