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Cannot download any attachments from my email on iOS 6

When trying download attachment from emails after downloading iOS 6 I get an error message that says I cannot download attachment. Prior to iOS 6 these same attachments would pull up with no problems

iPhone 4S, iOS 6

Posted on Sep 26, 2012 7:43 AM

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Posted on Oct 11, 2012 6:46 PM

Did you figure this out?


Do you see an option to "download full message" at the bottom of the email? (See the attached photo showing the "download full message" button at the bottom of the email window).

User uploaded file


My mom was having a problem like yours on her iPod. Referring to the photo attached to this forum post, if she tapped on "image.jpeg" she would get a pop-up error that said "cannot download attachment" and her only option was to tap OK on the pop-up to clear it. We figured out that scolling to the bottom of the message and tapping on "download full message" would successfully download the image.jpeg file attached to the email.

2 replies
Question marked as Best reply

Oct 11, 2012 6:46 PM in response to Latrese4

Did you figure this out?


Do you see an option to "download full message" at the bottom of the email? (See the attached photo showing the "download full message" button at the bottom of the email window).

User uploaded file


My mom was having a problem like yours on her iPod. Referring to the photo attached to this forum post, if she tapped on "image.jpeg" she would get a pop-up error that said "cannot download attachment" and her only option was to tap OK on the pop-up to clear it. We figured out that scolling to the bottom of the message and tapping on "download full message" would successfully download the image.jpeg file attached to the email.

Cannot download any attachments from my email on iOS 6

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