5 Replies Latest reply: Sep 26, 2012 3:07 PM by b noir
trujillo555 Level 1 Level 1

Hi, I have a new macbook Pro OS X 10.8.2. I am having some serious itunes video issues though. It just started yesterday, I downloaded a movie and now it will play the audio, but not the video. itunes U and podcasts are the same! Thanks!


MacBook Pro, OS X Mountain Lion (10.8.2)
Solved by b noir on Sep 26, 2012 2:56 PM Solved
Even though this is content that has played before, normally, by way of experiment try restarting iTunes in 32-bit mode and seeing if the content will play for you then. For instructions see the following document: iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode If the content does start playing properly then, restart iTunes in default (64-bit) mode again. Are the items working normally now?