Mac OS X
Q: How can I retrieve my QuickTime 7 Pro key? I can't find it in my order history.
I noticed that in resinatlling my system, I had forgotten to re-enter my QT 7 Pro registration keys.
In the past I could retrieve them from my order history. Now the order history only goes back 18 months and despite what the support article says, it doesn't seem to be accessible from the account page.
Anybody had the same issue? Am I going to have to call Apple?
MacBook Pro, OS X Mountain Lion (10.8.1), 2011 15" 2.2 GHz Intel Core i7
Posted on Sep 26, 2012 12:07 PM
by varjak paw,Solvedanswer
Apple will no longer replace lost QuickTime Pro keys, at least not for orders over 18 months old. If you no longer have the email with the key, you'll have to purchase a new key.
Regards.
Posted on Sep 27, 2012 10:56 AM