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Keynote remote not connecting after iOS 6 update

6848 Views 17 Replies Latest reply: Feb 24, 2014 6:30 AM by 0r6anist RSS
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Parrish Jones Level 1 Level 1 (100 points)
Currently Being Moderated
Sep 26, 2012 1:11 PM

So before iOS 6 keynote remote connected with almost no problems. Now it's a pain. First, when I create a network using my MacBook Pro (brand new and totally up to date), when I connect to said network using iPad preference the wireless antenna no longer shows, so one cannot be sure if the network has connected.

 

Second,  I open keynote remote on my ipad and try to connect. Yes, I know how to do it so don't tell me how to do it. Sometimes it says it can't connect to a network. Other times it says that I have to unlink keynote when no link has been made. Other times all will go we'll until I enter the code, a step I still do not comprehend, but when I enter the code it works and works and works but never connects. Other times it will say the connection cannot be made.

 

I have had to completely shut down my I pad and restart my iPad. I am doing all this while my class is waiting because the iPad still does not multitask. If I have keynote remote running with the presentation, I cannot go to numbers to take role. Also once I tell the iPad to run the presentation, I don't think I can do anything on my computer. That though has been a problem all along.

 

Can anyone help resolve these issues?

iPad, iOS 5
  • brudolph1211 Calculating status...

    I'm having the exact same issue since updating to iOS 6 on my iphone. I use to be able to "Create Network..." and connect to my MacBook with my iPhone 4. Now nothing, just like Parrish I don't even get the wireless bars anymore. It says i'm connected to my Macbook in under Setting on my iphone.

  • MrWeaverPhysics Calculating status...

    I am also having this issue and after trying the "Mac Life" downgrading article (it didn't work) a bunch of other inter webs suggestions I had an epiphany this morning.

     

    My solution is as follows

     

    Created a network on MacBook Pro

    Opened keynote

    Unlinked iPad

    Connected iPad to MBP (the connected network icon next to "iPad" in upper left corner disappears)

    Choose to link to keynote

    Link iPad with 4 digit code on MBP

     

    I was able to run my keynote from iPad.

     

    It stinks to have to do this each time, but it is a "fix" for now

     

    This method worked on MBP running Lion and iMac running mountain lion

     

    I wish you luck

  • brudolph1211 Level 1 Level 1 (0 points)

    I tried the fix MrWeaverPhysics suggested before I posted earlier but could not get it to work. But after renaming my created network to something with out spaces or characters it worked. I'm not certain that is what fixed it for me but it's worth a try if your running into this issue.

  • MrWeaverPhysics Level 1 Level 1 (0 points)

    Come to think of it, I also changed my created network from "user name's MacBook Pro" to "MBP". Perhaps the spacing was the key. Either way hopefully iOS 6.0.1 fixes this

  • Teacher at university Calculating status...

    I would very much appreciate if this problem would be fixed.

     

    After switching to iPhone 5 and IOS 6, the Keynote remote is not functioning. The pairing process (in Keynote) gets halted.

     

    Thank you, in advance!

  • Ashkevron Calculating status...

    Hi I had a similar nasty suprise this morning when setting up my iPad and Macbook Air for a Keynote presentation. Unable to link my iPad to Keynote. I tried Wi-Fi and Bluetooth with no luck. Please Apple, fix this problem ASAP and while your at it PLEASE upgrade it to Retina and HD for iPad. It's an invaluble tool for my work and I haven't found anything that does exactly the same job. Thank you.

  • brudolph1211 Level 1 Level 1 (0 points)

    I also found that changing your IP address on your Macbook to a static/manual address and also changing it to a static/manual on your iPhone/iPad seems to fix the problem. Of course this is a temporary fix and Apple needs to address this. So for example, under System Preferences->Network on your Macbook change your IP address manually to something like 192.168.1.1 and then change it manually on your iOS device to something like 192.168.1.2 and the Router will be 192.168.1.1.

     

    I also vote for an iPad verison of the remote allowing you to jump around to different slides. Something that isn't so linear like the iPhone version.

  • Teacher at university Level 1 Level 1 (0 points)

    I was just in contact with the iWork team, and they suggested that after the initial failure to link with Keynote, you should try once more. And yes, this seems to work. Don't know why it requires two attempts, though.

     

    On some WiFi networks the link is established on the first try. If I use 'create nework' it takes two attempt, apparently.

  • ellpa Calculating status...

    I a having the same issues bloody frustrating the missing wifi icon and lack of connectivity - it let me down in a presenation yesterday and my apple remote as well as macbookpro retina also has no IR for remote!

    I tried changing the network name but keynote remote will only see my macbook's name and my old macbook name not the new no spaces no apostrophe name !!

    arghhhhh

  • ellpa Level 1 Level 1 (0 points)

    i am currently on the phone to apple support (for past 20 minutes ) i keep getting excalated to a more senior person

    i actualy DID it to to work 2x out of 30 attempts

  • ellpa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 27, 2012 11:22 PM (in response to ellpa)

    AFTER 55 MINUTES ON THE APPLE HELP LINE I WAS TOLD THAT KEYNOTE REMOTE IS DESIGNED TO WORK ONLY ON A WIFI NOT A PEER TOP PEER COMPUTER TO IPHONE 'WIRELESS' CONNECTION AS IT WILL HAVE ISSUES WITH IP ADRRESSES ETC!!

    BUT WE DID FIND A FIX FOR THE PROBLEM THAT I WASW GOING TO DO ANYWAY

    UNINSTALL KEYNOTE REMOTE FROM IPHONE (AND ITUNES) AND TELL IT TO DELETE SETTINGS AND THEN DOWNLOAD IT AGAIN FROM APP STORE ONTO IPHONE AND IT HAS WORKED EVERY TIME SINCE THEN

    i read elswehere that upgrading to IOS6 or an iphone 5 from a 3GS takes some settings and causes problems in IOS6 so some people had issues with their carrier and other wireless issues etc

     

    so i dont gauarantee that it will fix your issues but worth a try

    they did not respond on why the wifi icon is missing

    they also todl me iphone 5 is not designed to work with bluetooth for fie sharing (and nor is keynote remote!) even tho it says u need wifi or bluetooth for keynote remote - they also asked me why I dont use my home wifi to present with keynote remote   - i said my home wifi does not reacjh Africa USA UK AUSTRALIA and euerope where i present!!

    so looks ike bluetooth is pretty useless for iphone althoug they did say it would work *and only work* on iphone when using it for remote tethereing to use the iphone carrier to coonect the laptop to the internet!!

     

    so it is......

  • LoRob Calculating status...

    It's way easier to use your bluetooth Magic Mouse as a remote.  Left click to advance, right click to reverse.  You can also move the mouse over your other hand to use the arrow to point things out.  No dependence on wireless network, no need to create a network, already paired = simplest solution.

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