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Iphone 5 won't sync Custom ringtones while Ipad with updated sofware will sync thos same ringtones. Why? What to do?

I just got a new Iphone5. When syncing with Itunes I find it won;t sync my custom ringtones. I just synced my Ipad using the exact same settlings. Those same ringtones synced with the Ipad and show up in the "Sounds" tab on the Ipad. They do not show up on the Iphone. Help please.

iPhone 5, iOS 6

Posted on Sep 26, 2012 4:05 PM

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22 replies

Dec 28, 2012 4:21 PM in response to tjb11155

I cannot get the tone into the phone. In itunes 11 under the tones tab the ringtone is there but is greyed. There is also a dotted circle to the lft of the check mark. When i hit Sync it seems like it is working but when i look in the iphone 5...settings > sounds > ringtone , only the pre installed are listed. nothing new.

Iphone 5 won't sync Custom ringtones while Ipad with updated sofware will sync thos same ringtones. Why? What to do?

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