HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC
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Helpful answers
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Sep 28, 2012 8:27 PM in response to gtatmanby asloan,I am having the exact same problem. Have you figured anything out yet? I did find some stuff in the forums about a similar situation when iOS5 dropped.
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Sep 29, 2012 6:02 AM in response to gtatmanby Rory Jacobs,Without any further information, i would suggest if you havent already;
In iTunes, click the Store tab at the top of your display, followed by "Authorize this computer...".
It will prompt you to log in with your Apple ID.
Good Luck!
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Oct 15, 2012 11:50 PM in response to Rory Jacobsby asloan,I deauthorized all my computers and reauthorized them but I still can't sync Avengers and now Prometheus as well. I am wondering with the way movie companies continually try to make us do things "Their way" if they are trying to force us to live with the flixster-ultraviolet combo.
I put in a ticket with iTunes help but have not heard from them yet. I will keep everyone apprised.
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Oct 16, 2012 12:30 AM in response to gtatmanby asloan,Ok, Ok I got it! Here is what solved it for me:
Go to this support page http://support.apple.com/kb/TS1389
Click on the "Remove the SC Info folder" link
Follow the instructions for OSX and hopefully viola!
Let me know if this worked for you.
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Nov 21, 2012 3:37 PM in response to asloanby Patrick Lazovich,I tried the Remove the SC infor folder solution but my SC info was empty no folder to trash. Any other fixes I have de authorized and re athorized over and over it does not work. I am using OSX 10.8.2
Thanks
Pat
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Nov 22, 2012 3:00 PM in response to Patrick Lazovichby asloan,Just remove the entire SC folder and reboot. I made the mistake of not trashing the entire folder at first.