Skip navigation

TS2802: iPhone: Hardware troubleshooting

Learn about iPhone: Hardware troubleshooting

TS2802 iphone 5 Camera and flash do not work

184 Views 3 Replies Latest reply: Oct 1, 2012 8:21 PM by 6L135 RSS
6L135 Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 26, 2012 8:24 PM

I just got my new iphone 5, but the camera/ video and the led flash do not work. When I open the camera, it brings up the screen, but I am unable to select any of the options, and it does not show anything but black for the camera image.

 

 

As for the LED, I bring up a flashlight app, and nothing. The LED stays dark.

 

I've tried restarting the phone, and there is no case on it to disrupt the lense.

iPhone 5, iOS 6

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.