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iPhone 5 Display Problem: White Squares

I got these white squares on my new iPhone 5. They appear from time to time, don´t know yet when exactly:
User uploaded file


User uploaded file

http://wiwawi.blog.de/


Does anyone have the same problem?

Posted on Sep 27, 2012 3:05 AM

Reply
46 replies

Sep 27, 2012 12:49 PM in response to Hamish007

Adding more notes to this issue of white boxes across the top of the screen. This seems to be the only page mentioning it so far.


I notice now that the Notification Center does not pull down anymore. I have done a restart and a hardware restart and the white (translucent) boxes remain and notification center is not working.


Also noting: Phone is white 32gb

Oct 6, 2012 8:57 PM in response to misterfrankdogg

I had registered this complaint with my mobile company (Rogers) the day after it happened. They made a note of it. Then after a few days of it not fixing after trying everything, I called the rogers store i got it from and told them my phone still had issues and needed replacing. They saw the notes in my account and without question ordered me a new phone. took about 10days and I picked it up today. My phone with issues ran out of battery the night before so when i got to the store my phone couldn't even turn on. So they didn't even see the problem, just straight replaced the phone. Pretty good service.

Oct 23, 2012 7:30 AM in response to wiwawi

I have the same issue, it just happened this morning seemingly out of nowhere (I was browsing the web on it). If it's just a bug like I'm hoping it is, I can understand that I guess, but if I need this phone replaced it will be my second replacement phone. I already replaced my first iPhone 5 for having WiFi issues (could not pick up the WiFI even at the Apple store). Now this? I'm really disappointed, and I hope that this white-box display issue fixes itself or Apple may not get another phone sale from me.

Oct 23, 2012 8:07 AM in response to jbuss112

Talked to ann Apple rep, says he's nearly 100% sure it's a display issue and I'll need it replaced. I also noticed just within the past 10 minutes that the screen isn't picking up all my touches and while I was on the phone with Apple the phone kept muting and unmuting the call as well as turning speaker off when I had it on. Very random. Ugh, time for a second replacement!

Oct 24, 2012 7:03 AM in response to wiwawi

I just recieved my new Iphone 5 yesterday, and I experienced this same problem. After trying a restart and a restore, the issue wasn't resolved. I just got off the phone with an Apple support representative who said that is a hardware issue, and I will have to drop the phone off at the UPS store to be shipped back to Apple. Apple is shipping me a new phone that should arrive in a couple of days after UPS ships out the current phone. Nothing will repair this issue unfortunately, so getting a replacement phone is the only option.

Oct 24, 2012 12:50 PM in response to wiwawi

After getting an appointment setup for the apple store where I picked up my phone, I was directed to the Genius Bar and the guy I spoke to was very familiar with the issue I was having (I even showed him this thread). He said it was a loose connection with the display and that it usually can be fixed as you continue to use it by pressing down on the screen (as you'd tap it in everyday use). He then took it in the back and about 5 minutes later came out and told me it was in fact a little loose and fixed it for me. He said the issue should never come back again. Been perfectly fine all the rest of yesterday and so far today. If they come back I will update again. Otherwise I highly recommend taking it to your local Genius Bar and hopefully they will fix it as they did mine.

Nov 19, 2012 8:38 PM in response to wiwawi

Same thing here too!!!!! What is the resolution for this? Do I have to call apple? Go and wait at a store? At first the boxes were pretty opaque, then they suddenly became more transparent. But I can still see them. Especially against a dark background such as the lock screen. Is there any official input from apple on this? Is this confirmed as a known issue ??

iPhone 5 Display Problem: White Squares

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