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Mail.app quits unexpectedly upon quit

Since a few days, I finally finished the transition to ML on my three macs (DT in the office and at home, and a MBP). Update to 10.8.2 done.


On all three machines, Mail.app displays an "unexpected Quit" when I quit the program. In can upload the crash report if someone would be willing to help me "reading" it.


I use the "classic layout", and I have always two viewer windows open to allow easy access to two mailboxes in parallel. My mailbox is pretty large, there are 6 accounts to receive mail, and quite some rules.


Suggestions welcome! BW

iMac, OS X Mountain Lion, MBP 2,66 GHz Intel Core Duo with 10.6

Posted on Sep 27, 2012 5:47 AM

Reply
Question marked as Best reply

Posted on Sep 27, 2012 8:37 AM

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Step 1


Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.


Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.


Step 2


Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

10 replies
Question marked as Best reply

Sep 27, 2012 8:37 AM in response to bwadma

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Step 1


Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.


Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.


Step 2


Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Sep 29, 2012 4:55 AM in response to Linc Davis

Dear Linc, first of all, many thanks!! I was out for a day, sorry for the delay in replying.

The first thing I did after I saw that your message from "Discussions" arrived was to quit Mail.app. Since the problem was reproduced, the "last crash" is from (almost) now.

I deleted the value for A-UUID.


The report from step 2 is quite long, but I have no idea how to filer within this error log.


======

Process: Mail [511]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 6.1 (1498)

Build Info: Mail-1498000000000000~1

Code Type: X86-64 (Native)

Parent Process: launchd [139]

User ID: 501



Date/Time: 2012-09-29 13:29:48.423 +0200

OS Version: Mac OS X 10.8.2 (12C54)

Report Version: 10



Interval Since Last Report: 22690 sec

Crashes Since Last Report: 1

Per-App Interval Since Last Report: 18298 sec

Per-App Crashes Since Last Report: 1

Anonymous UUID: ####



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

.....

======

Report from Step 1:


29.09.12 13:29:56,308 ReportCrash[1918]: Saved crash report for Mail[511] version 6.1 (1498) to /Users/username/Library/Logs/DiagnosticReports/Mail_2012-09-29-132956_My-iMac.c rash

=======

Report from Step 2:


Process: Mail [511]

Path: /Applications/Mail.app/Contents/MacOS/Mail

Identifier: com.apple.mail

Version: 6.1 (1498)

Build Info: Mail-1498000000000000~1

Code Type: X86-64 (Native)

Parent Process: launchd [139]

User ID: 501



Date/Time: 2012-09-29 13:29:48.423 +0200

OS Version: Mac OS X 10.8.2 (12C54)

Report Version: 10



Crashed Thread: 0 Dispatch queue: com.apple.main-thread



Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT



Application Specific Information:

objc_msgSend() selector name: release





Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fff94929750 objc_msgSend_vtable14 + 16

1 com.apple.mail 0x0000000101bee13f 0x101971000 + 2609471

2 com.apple.mail 0x0000000101bee338 0x101971000 + 2609976

3 com.apple.AppKit 0x00007fff93f6b519 -[NSTableView preparedCellAtColumn:row:] + 1573

4 com.apple.AppKit 0x00007fff93d87de0 -[NSTableView _dirtyVisibleCellsForKeyStateChange] + 628

5 com.apple.AppKit 0x00007fff93d87249 -[NSTableView _windowChangedKeyState] + 280

6 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

7 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

8 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

9 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

10 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

11 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

12 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

13 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

14 com.apple.AppKit 0x00007fff93d86eae -[NSSplitView _windowChangedKeyState] + 68

15 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

16 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

17 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

18 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

19 com.apple.AppKit 0x00007fff93d86eae -[NSSplitView _windowChangedKeyState] + 68

20 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

21 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

22 com.apple.CoreFoundation 0x00007fff8d670a46 __NSArrayEnumerate + 582

23 com.apple.AppKit 0x00007fff93eb5a0b -[NSView _windowChangedKeyState] + 154

24 com.apple.AppKit 0x00007fff93eb58f5 -[NSFrameView _windowChangedKeyState] + 93

25 com.apple.AppKit 0x00007fff93eb538e -[NSWindow _setFrameNeedsDisplay:] + 169

26 com.apple.AppKit 0x00007fff93eb9770 -[NSWindow becomeMainWindow] + 41

27 com.apple.AppKit 0x00007fff93eb3073 -[NSWindow _changeKeyAndMainLimitedOK:] + 830

28 com.apple.AppKit 0x00007fff93f913fc -[NSWindow _orderOutAndCalcKeyWithCounter:stillVisible:docWindow:] + 909

29 com.apple.AppKit 0x00007fff93ebb249 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 3218

30 com.apple.AppKit 0x00007fff93eba138 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940

31 com.apple.AppKit 0x00007fff93eb9d1f -[NSWindow orderWindow:relativeTo:] + 159

32 com.apple.AppKit 0x00007fff93f90b73 __18-[NSWindow _close]_block_invoke_0 + 487

33 com.apple.AppKit 0x00007fff93f90965 -[NSWindow _close] + 364

34 com.apple.mail 0x0000000101a33d9e 0x101971000 + 798110

35 com.apple.mail 0x0000000101a33fa9 0x101971000 + 798633

36 com.apple.mail 0x0000000101a2e707 0x101971000 + 775943

37 com.apple.CoreFoundation 0x00007fff8d62a47a _CFXNotificationPost + 2554

38 com.apple.Foundation 0x00007fff94a8a846 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

39 com.apple.mail 0x00000001019737a5 0x101971000 + 10149

40 com.apple.AppKit 0x00007fff93f90a90 __18-[NSWindow _close]_block_invoke_0 + 260

41 com.apple.AppKit 0x00007fff93f90965 -[NSWindow _close] + 364

42 com.apple.mail 0x0000000101a33d9e 0x101971000 + 798110

43 com.apple.mail 0x0000000101a33fa9 0x101971000 + 798633

44 com.apple.Foundation 0x00007fff94ad4677 __NSThreadPerformPerform + 225

45 com.apple.CoreFoundation 0x00007fff8d5f7101 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

46 com.apple.CoreFoundation 0x00007fff8d5f6a25 __CFRunLoopDoSources0 + 245

47 com.apple.CoreFoundation 0x00007fff8d619dc5 __CFRunLoopRun + 789

48 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290

49 com.apple.HIToolbox 0x00007fff9774b0a4 RunCurrentEventLoopInMode + 209

50 com.apple.HIToolbox 0x00007fff9774ae42 ReceiveNextEventCommon + 356

51 com.apple.HIToolbox 0x00007fff9774acd3 BlockUntilNextEventMatchingListInMode + 62

52 com.apple.AppKit 0x00007fff93dfa613 _DPSNextEvent + 685

53 com.apple.AppKit 0x00007fff93df9ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

54 com.apple.AppKit 0x00007fff94021511 -[NSApplication _shouldTerminate] + 662

55 com.apple.AppKit 0x00007fff94020817 -[NSApplication terminate:] + 791

56 com.apple.AppKit 0x00007fff93eeaa59 -[NSApplication sendAction:to:from:] + 342

57 com.apple.AppKit 0x00007fff9402044c -[NSMenuItem _corePerformAction] + 406

58 com.apple.AppKit 0x00007fff9402013a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 133

59 com.apple.AppKit 0x00007fff9401edc0 -[NSMenu performKeyEquivalent:] + 271

60 com.apple.AppKit 0x00007fff9401e283 -[NSApplication _handleKeyEquivalent:] + 829

61 com.apple.AppKit 0x00007fff93edb243 -[NSApplication sendEvent:] + 4480

62 com.apple.mail 0x00000001019e4d23 0x101971000 + 474403

63 com.apple.AppKit 0x00007fff93df12fa -[NSApplication run] + 636

64 com.apple.AppKit 0x00007fff93d95cb6 NSApplicationMain + 869

65 libdyld.dylib 0x00007fff8f39d7e1 start + 1



Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff98628d16 kevent + 10

1 libdispatch.dylib 0x00007fff92946dea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x00007fff929469ee _dispatch_mgr_thread + 54



Thread 2:

0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70

2 com.apple.CoreFoundation 0x00007fff8d614803 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x00007fff8d619ee6 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290

5 com.apple.Foundation 0x00007fff94adc89e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268

6 com.apple.Foundation 0x00007fff94a7518a -[NSRunLoop(NSRunLoop) run] + 74

7 com.apple.CoreMessage 0x00007fff8c981167 +[_NSSocket _runIOThread] + 77

8 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345

9 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

10 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 3:: com.apple.CFSocket.private

0 libsystem_kernel.dylib 0x00007fff98628322 __select + 10

1 com.apple.CoreFoundation 0x00007fff8d6594e6 __CFSocketManager + 1302

2 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

3 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 4:: com.apple.NSURLConnectionLoader

0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70

2 com.apple.CoreFoundation 0x00007fff8d614803 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x00007fff8d619ee6 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x00007fff8d6196b2 CFRunLoopRunSpecific + 290

5 com.apple.Foundation 0x00007fff94a79586 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356

6 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345

7 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

8 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 5:: JavaScriptCore::BlockFree

0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x00007fff9741fd96 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118

3 com.apple.JavaScriptCore 0x00007fff97641d0a JSC::BlockAllocator::blockFreeingThreadMain() + 90

4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 6:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 7:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 8:: JavaScriptCore::Marking

0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869

2 com.apple.JavaScriptCore 0x00007fff975a4724 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212

3 com.apple.JavaScriptCore 0x00007fff975a4606 JSC::MarkStackThreadSharedData::markingThreadMain() + 214

4 com.apple.JavaScriptCore 0x00007fff9765736f ***::wtfThreadEntryPoint(void*) + 15

5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 9:: com.apple.CoreAnimation.render-server

0 libsystem_kernel.dylib 0x00007fff98626686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff98625c42 mach_msg + 70

2 com.apple.QuartzCore 0x00007fff8d43c35b CA::Render::Server::server_thread(void*) + 403

3 com.apple.QuartzCore 0x00007fff8d4c0e76 thread_fun + 25

4 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

5 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 10:

0 libsystem_kernel.dylib 0x00007fff986286d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff8efe7eec _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff8efe7cb3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13



Thread 11:

0 libsystem_kernel.dylib 0x00007fff986286d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff8efe7eec _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff8efe7cb3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13



Thread 12:: -[AttachmentManager _synchronouslyPurgeAttachments] Dispatch queue: com.apple.root.default-overcommit-priority

0 libsystem_kernel.dylib 0x00007fff986280fa __psynch_cvwait + 10

1 libsystem_c.dylib 0x00007fff8efe9f89 _pthread_cond_wait + 869

2 com.apple.Foundation 0x00007fff94ad5cc6 -[NSCondition wait] + 240

3 com.apple.Foundation 0x00007fff94ace468 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 796

4 com.apple.Foundation 0x00007fff94ace0c8 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131

5 com.apple.CoreFoundation 0x00007fff8d66b63c __invoking___ + 140

6 com.apple.CoreFoundation 0x00007fff8d66b4d7 -[NSInvocation invoke] + 263

7 com.apple.CoreMessage 0x00007fff8c9e3b87 -[MonitoredInvocation invoke] + 225

8 com.apple.CoreMessage 0x00007fff8c9fc0e2 -[ThrowingInvocationOperation main] + 33

9 com.apple.CoreMessage 0x00007fff8c9a8362 -[_MFInvocationOperation main] + 431

10 com.apple.Foundation 0x00007fff94ad0986 -[__NSOperationInternal start] + 684

11 com.apple.Foundation 0x00007fff94ad81a1 __block_global_6 + 129

12 libdispatch.dylib 0x00007fff92947f01 _dispatch_call_block_and_release + 15

13 libdispatch.dylib 0x00007fff929440b6 _dispatch_client_callout + 8

14 libdispatch.dylib 0x00007fff929451fa _dispatch_worker_thread2 + 304

15 libsystem_c.dylib 0x00007fff8efe7cab _pthread_wqthread + 404

16 libsystem_c.dylib 0x00007fff8efd2171 start_wqthread + 13



Thread 13:: com.apple.appkit-heartbeat

0 libsystem_kernel.dylib 0x00007fff98628386 __semwait_signal + 10

1 libsystem_c.dylib 0x00007fff8f06f800 nanosleep + 163

2 libsystem_c.dylib 0x00007fff8f06f717 usleep + 54

3 com.apple.AppKit 0x00007fff93fdf958 -[NSUIHeartBeat _heartBeatThread:] + 543

4 com.apple.Foundation 0x00007fff94ad7612 __NSThread__main__ + 1345

5 libsystem_c.dylib 0x00007fff8efe5742 _pthread_start + 327

6 libsystem_c.dylib 0x00007fff8efd2181 thread_start + 13



Thread 0 crashed with X86 Thread State (64-bit):

rax: 0x100007f8f303c77e rbx: 0x0000000000000000 rcx: 0x00007fff5e28b344 rdx: 0x0000000000000000

rdi: 0x00007f8f0a3ec1e0 rsi: 0x0000000101db08a0 rbp: 0x00007fff5e28b220 rsp: 0x00007fff5e28b1e8

r8: 0x00007fff5e28b338 r9: 0x00007f8f2aa01250 r10: 0x0000000103458710 r11: 0x00007f8f2b06a010

r12: 0x0000000101db08a0 r13: 0x00007f8f2d646e80 r14: 0x00007fff5e28b338 r15: 0x00007fff5e28b344

rip: 0x00007fff94929750 rfl: 0x0000000000010246 cr2: 0x000000010196d000

Logical CPU: 0



Binary Images:

0x101971000 - 0x101d10fff com.apple.mail (6.1 - 1498) <AEF8CE03-7543-3379-8993-157A5F6214E1> /Applications/Mail.app/Contents/MacOS/Mail

0x103357000 - 0x10335cff7 libgermantok.dylib (7) <B98522FA-23D1-351E-9F25-5AAF58FD862D> /usr/lib/libgermantok.dylib

0x103369000 - 0x103369ff3 +cl_kernels (???) <08B59AEA-DDFF-4F71-847A-57DD0C5F4564> cl_kernels

0x103448000 - 0x10344afff apop.so (169) <2A1CAD32-5734-3D4E-868B-E773DCD192B5> /usr/lib/sasl2/apop.so

0x10346e000 - 0x103482fff dhx.so (169) <3C4D7E51-F30B-3A5B-9BB6-4426EC607E10> /usr/lib/sasl2/dhx.so

0x10348e000 - 0x103497ff7 digestmd5WebDAV.so (169) <D1EF0A0E-92FA-321F-9445-DD08A64C2493> /usr/lib/sasl2/digestmd5WebDAV.so

0x1034a2000 - 0x1034a7fff libgssapiv2.2.so (166) <83A21AF3-FB42-3ACC-B6ED-26B23388C4F4> /usr/lib/sasl2/libgssapiv2.2.so

0x1034ac000 - 0x1034aefff libanonymous.2.so (166) <6417EA9E-4202-31DA-A086-B58F1E92C931> /usr/lib/sasl2/libanonymous.2.so

0x103da7000 - 0x103daafff libcrammd5.2.so (166) <866C8DD4-5086-376A-BFC7-897A40327DB4> /usr/lib/sasl2/libcrammd5.2.so

0x103daf000 - 0x103db8ff7 libdigestmd5.2.so (166) <F2344A08-F032-35D3-9EBB-F147D4100517> /usr/lib/sasl2/libdigestmd5.2.so

0x103e07000 - 0x103e09fff login.so (166) <1F868238-FB26-3477-B31C-67DB400D6F68> /usr/lib/sasl2/login.so

0x103f06000 - 0x103f07ff7 libCyrillicConverter.dylib (61) <D06971D7-9F16-3FE6-81E8-33E0FE4D6586> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib

0x103f10000 - 0x103f15fff libntlm.so (166) <82608FB8-E225-39FF-BC83-B9D3F89D7CEC> /usr/lib/sasl2/libntlm.so

0x103f1a000 - 0x103f21fff libotp.2.so (166) <2AE53E63-A826-3E20-9B4D-476CC712410D> /usr/lib/sasl2/libotp.2.so

0x103f2a000 - 0x103f2cfff libplain.2.so (166) <074D7604-3435-3E01-A86B-FF102001FC5B> /usr/lib/sasl2/libplain.2.so

0x103f30000 - 0x103f34fff libpps.so (169) <3C150ECF-0D94-3DBE-8AB6-7B0070700699> /usr/lib/sasl2/libpps.so

0x103f3b000 - 0x103f3efff mschapv2.so (169) <9DAC741E-6BB8-3DFA-85AD-532EB20E780B> /usr/lib/sasl2/mschapv2.so

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0x7fff96b92000 - 0x7fff96badff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <45E922F9-E5F5-3026-90BA-C1F5F8451C9B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes

0x7fff96bae000 - 0x7fff96c9eff7 com.apple.DiskImagesFramework (10.8 - 344) <3A30B9B5-5099-35E2-9DCD-C96764FA2D26> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x7fff96c9f000 - 0x7fff96f6ffff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x7fff96f70000 - 0x7fff970e4fff com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fff970e5000 - 0x7fff970e9fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib

0x7fff970ea000 - 0x7fff97115fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib

0x7fff97116000 - 0x7fff97129ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib

0x7fff9712a000 - 0x7fff97371fff com.apple.MessageFramework (6.0 - 1498) <6DE1B7AE-26DB-39B5-9C95-723B3E9D6A54> /System/Library/Frameworks/Message.framework/Versions/B/Message

0x7fff97372000 - 0x7fff97418ff7 com.apple.CoreServices.OSServices (557.4 - 557.4) <841878A8-6F3E-300D-8F01-444B3CC1F41D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x7fff97419000 - 0x7fff976b3ff7 com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x7fff976b4000 - 0x7fff976eafff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s

0x7fff976eb000 - 0x7fff97a1bff7 com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fff97a1c000 - 0x7fff97a64fff com.apple.framework.CoreWiFi (1.0 - 100.10) <0E863B4A-1094-3F8D-BEDE-D99537E9C588> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi

0x7fff97a65000 - 0x7fff97aaaff7 com.apple.DiskManagement (5.0.1 - 631.1) <D9511F31-98DC-3BC5-B85C-B1EE70441B4A> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement

0x7fff97aab000 - 0x7fff97af5ff7 libGLU.dylib (8.6.1) <DF45C1E3-3884-3991-B84F-F39B482E8BF8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib

0x7fff97af9000 - 0x7fff97b33fff com.apple.GSS (3.0 - 2.0) <0BDF8090-5EF4-3759-94DE-8521D74188AA> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fff97b34000 - 0x7fff97b56ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fff97b57000 - 0x7fff97b59fff com.apple.securityhi (4.0 - 55002) <34E45C60-DC7E-3FCC-A1ED-EBF48B77C559> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff97b5a000 - 0x7fff97bc7fff com.apple.datadetectorscore (4.0 - 269.1) <C94C372B-3821-3A46-A8C2-091AB1CFF7F4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x7fff97bc8000 - 0x7fff97c22fff com.apple.print.framework.PrintCore (8.1 - 387.1) <1FA17B75-33E6-35BD-9198-35F92E37B248> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x7fff984d8000 - 0x7fff98532ff7 com.apple.imfoundation (8.0 - 900) <850E59A3-B5CE-3149-8D42-9ED4CBBCAA9D> /System/Library/PrivateFrameworks/IMFoundation.framework/Versions/A/IMFoundatio n

0x7fff98533000 - 0x7fff98561fff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

0x7fff98562000 - 0x7fff9857ffff com.apple.openscripting (1.3.6 - 148.2) <33B87CFB-CACC-3EBC-893D-38AECB94FB8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x7fff98582000 - 0x7fff98609ff7 libCoreStorage.dylib (274.7) <8E13133C-1198-3555-9518-2BCC09C66C97> /usr/lib/libCoreStorage.dylib

0x7fff9860a000 - 0x7fff98615ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment

0x7fff98616000 - 0x7fff98631ff7 libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib

0x7fff98632000 - 0x7fff98704ff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x7fff98707000 - 0x7fff98713fff com.apple.CrashReporterSupport (10.8.2 - 414.3) <B1A904D2-1944-39AD-9F43-F589CEE3FCC3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff98714000 - 0x7fff98763ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fff98764000 - 0x7fff989bfff7 com.apple.QuartzComposer (5.1 - 284) <D9CDC9ED-9F03-30F0-80DF-BA189A054AC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer



External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 19

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 2321

thread_create: 1

thread_set_state: 0



VM Region Summary:

ReadOnly portion of Libraries: Total=238.9M resident=193.9M(81%) swapped_out_or_unallocated=45.0M(19%)

Writable regions: Total=1.6G written=363.8M(22%) resident=509.6M(31%) swapped_out=0K(0%) unallocated=1.1G(69%)


REGION TYPE VIRTUAL

=========== =======

ATS (font support) 31.9M

ATS (font support) (reserved) 4K reserved VM address space (unallocated)

CG backing stores 10.0M

CG image 940K

CG raster data 540K

CG shared images 192K

CoreAnimation 12K

CoreImage 76K

CoreServices 2052K

IOKit 4500K

JS JIT generated code 128.0M

JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)

JS VM register file (reserved) 4096K reserved VM address space (unallocated)

JS garbage collector 128K

MALLOC 498.8M

MALLOC guard page 48K

Memory tag=240 4K

Memory tag=242 12K

Memory tag=251 128K

OpenCL 76K

OpenGL GLSL 1024K

SQLite page cache 21.9M

STACK GUARD 56.1M

Stack 14.2M

VM_ALLOCATE 17.2M

__DATA 23.8M

__IMAGE 528K

__LINKEDIT 55.2M

__TEXT 183.7M

__UNICODE 544K

mapped file 110.7M

shared memory 16.9M

=========== =======

TOTAL 2.0G

TOTAL, minus reserved VM space 1.2G



Sep 29, 2012 8:41 AM in response to bwadma

Please read this whole message before doing anything.


This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.


The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


  1. Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
  2. When you see the gray Apple logo, release the shift key.
  3. If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.


*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem(s)?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Oct 1, 2012 10:45 AM in response to Linc Davis

Dear Linc,

thanks for the advive! I did perform the safe boot and tested:

- the first thing I noted was that the "unexpected quit upon quit" did not happen when I wanted to do the safe boot test shortly after booting the Mac (after reading your advice and having opened essentially only Mail and Safari). After that, I did use my Mac for some time as usual (several hours), and then I did quit Mail.app again. This time, the "unexpected quit upon quit" did take place.

- I did boot in safe mode, and worked again for some time with Mail.app and other applications. After about again three hours, I did quit mail.app: NO "unexpected quit upon quit".

- I rebooted the Mac in normal mode, continued (the next day) to work as usual and did quit Mail.app. The "unexpected quit upon quit" did take place.


Normally, I use my Mac for some days without rebooting. I shut down my home Mac for the weekdays, and my office Mac for the weekend. I do not expect that the simple time that passes by is the problem, but it might be that more and more programs get opened the longer I use the Mac.

Oct 1, 2012 1:02 PM in response to bwadma

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.


These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.


Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.


Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.


Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.


Step 1


Copy or drag — do not type — the line below into the Terminal window, then press return:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.


Step 2


Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'

This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.


Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.


Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.


Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.


You can then quit Terminal.

Oct 2, 2012 10:15 PM in response to Linc Davis

Dear Linc,

thanks!


The output of the 5 commands is pasted below.


======

Step 1 output:

com.kaspersky.kext.klif (2.2.1d19)

com.kaspersky.kext.kimul.38 (38)


Step 2 output:

com.Growl.GrowlHelperApp.GNTPClientService

com.microsoft.office.licensing.helper

com.kaspersky.kav

com.bresink.system.securityagent3

com.atomicbird.macaroniTool

com.adobe.fpsaud


Step 3 output:

com.growl.GrowlLauncher

com.kaspersky.kav.gui

com.hp.productresearch

com.hp.messagecenter.launcher

com.hp.devicemonitor

com.brother.LOGINserver

ws.agile.1PasswordAgent

com.cnet.ttengine

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109


Step4 output:

/Library/Components:



/Library/Extensions:



/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

AudioMixEngine.framework

HPSmartPrint.framework

NyxAudioAnalysis.framework

PluginManager.framework

iTunesLibrary.framework



/Library/Input Methods:



/Library/Internet Plug-Ins:

Flash Player.plugin

JavaAppletPlugin.plugin

PDF Browser Plugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

SharePointWebKitPlugin.webplugin

flashplayer.xpt

nsIQTScriptablePlugin.xpt



/Library/Keyboard Layouts:



/Library/LaunchAgents:

com.brother.LOGINserver.plist

com.hp.devicemonitor.plist

com.hp.messagecenter.launcher.plist

com.hp.productresearch.plist

com.kaspersky.kav.gui.plist



/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.atomicbird.macaroni.launchd.plist

com.bresink.system.securityagent3.plist

com.kaspersky.kav.plist

com.microsoft.office.licensing.helper.plist



/Library/PreferencePanes:

.DS_Store

Default Folder X.prefPane

Flash Player.prefPane

Macaroni.prefPane



/Library/PrivilegedHelperTools:

com.bresink.system.securityagent3

com.microsoft.office.licensing.helper



/Library/QuickLook:

iBooksAuthor.qlgenerator

iWork.qlgenerator



/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component



/Library/ScriptingAdditions:

Default Folder X Addition.osax



/Library/Services:

Default Folder X Service.app



/Library/Spotlight:

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iWork.mdimporter



/Library/StartupItems:



/etc/mach_init.d:



/etc/mach_init_per_login_session.d:



/etc/mach_init_per_user.d:



Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle



Library/Fonts:

Arial

Brush Script

Times New Roman

Verdana

Wingdings

Wingdings 2

Wingdings 3



Library/Input Methods:

.localized



Library/Internet Plug-Ins:



Library/Keyboard Layouts:



Library/LaunchAgents:

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.E9CA2625-6F83-4AAD-AFBA-082 166CE56B4.plist

com.apple.SafariBookmarksSyncer.plist

com.cnet.ttengine.plist

ws.agile.1PasswordAgent.plist



Library/PreferencePanes:

TechTracker.prefPane



Library/ScriptingAdditions:

1Password Addition.osax



Library/Services:

ENService.app

GraphicConverter.service



Library/Spotlight:

EndNote.mdimporter



Step 5 output:

iTunesHelper, Default Folder X Helper, MenuCalendarClock iCal, TomTomHOMERunner, Reminders, Messages, Dropbox, HP Product Research

Oct 3, 2012 6:23 AM in response to bwadma

Back up all data.

Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.

Mac 101: Font Book

*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case only, after running Font Book, launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Drag or copy — do not type — the following line into the Terminal window, then press return:

sudo atsutil databases -remove

You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

If you still have problems after taking the above steps, continue as below.

Please read this whole message carefully, especially the warnings, before doing anything.

1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.

2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.

3. You should either remove or update the following system modification(s), if an update is available from the developer:

Default Folder X

1Password

and definitely remove at least the following:

† Kaspersky

4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.

6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.

Oct 3, 2012 8:56 AM in response to Linc Davis

Dear Linc,

thanks again!


Using FontBook, I found quite some duplicated fonts! The "solve duplicates automatically" function helped me in getting these older versions of existing fonts removed. Now they are in the trash, and reboot worked OK (I have TimeMashine active to get regular backups to a TimeCapsule ...).

(I have no idea why fonts like Arial, Verdana and so on can become duplicated. It seems that new font versions were installed, but the old versions were neither inactivated nor deleted.)


In addition, thanks to your hint I became aware of a new version of Kaspersky-AntiVirus and installed this version on my home Mac (21-inch iMac). I am not sure if Kaspersky-AntiVirus was the cause of the "unexpected quit upon quit" trouble, because e.g. on my MBP (which also showed the "unexpected quit upon quit") I use Sophos (provided by my University). On both, the home iMac and the MBP I removed duplicated fonts.


I am not yet 100% sure that the "unexpected quit upon quit" problem is fully gone, because (as mentioned above) the Mail.app crash was not reproducible in each case. But already now Mail.app is starting faster, and two short start/quit cycles of Mail.app did not show the problem.


THANKS!!

Mail.app quits unexpectedly upon quit

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