Previous 1 2 3 Next 91 Replies Latest reply: May 23, 2014 6:42 AM by donnie51
Robz1e17 Level 1 Level 1

Hey all


I don't know if this problem came with the iOS 6 or it was there with the previous versions too, but here is what I'm facing.


I recently updated my iPhone 4S to iOS 6 and today I replaced the phone number of a contact with a new number. Somehow the old number is still there in my phone and still linked to the same contact. When I go into messages and type the contact's name, the number comes under 'Other'.


The strange part is that the phone is not showing the number in my Contact list.


Also when I delete a contact, the number is still there in the phone under the type 'Other'.


Anyone else experienced this problem? Is this some OS bug?



Help needed





Arnav Goyal

iPhone 4S, iOS 6
  • cheonweb Level 4 Level 4

    When you compose a message and see the "old" number look if there is a blue arrow on it. If yes press it and choose "delete from recents.

  • Robz1e17 Level 1 Level 1

    No blue arrow or anything of that sort is coming.


    Any other suggestion. It is not a big deal to still have the number show up each and everytime, but after a while, when I'm to update a bunch of contact details, it might get irritating.

  • cheonweb Level 4 Level 4

    Go to Settings>Mail. Contacts, Calendars and look how many Accounts they are has "Contacts ON".

  • Robz1e17 Level 1 Level 1

    I have got only 1 email account and the contacts are synced with it. The number in the 'Other' field only appears in the phone and not on the email.


    Also iCloud Contact Sync is set to OFF.

  • paulrice00 Level 1 Level 1

    Did you try connecting your phone to itunes throught your computer.  I had the same problem and I didnt realise i had sync'd the contacts through iTunes too.  I deleted them all from there.

  • cheonweb Level 4 Level 4

    Ok you can go with paulrise00 advise.

  • Robz1e17 Level 1 Level 1

    I haven't connected my phone to iTunes for some time now. So I don't think that would be the problem. But I would connect it and see if it solves this issue.

  • Robz1e17 Level 1 Level 1

    Alright so I synced my phone with iTunes. Nothing happened. Still the same problem.

    But I did notice something strange.


    This is for sure an OS Bug. Today I changed the contact information of another contact, and surprisingly, the previous phone number of that contact doesn't come as 'Other' when I compose a message. Probably because I didn't send a text to that number since the day I started using my Phone.


    Pretty strange bug, I hope Apple fixes this in the next upgrade.

  • jvanassen Level 1 Level 1

    Hi Rob


    Thankfully you have already made this post. I was coming on here to make this post.


    I had this happen to me last week when i renewed someones number in my contacts.  There number is still visible in messages.


    I spent an hour on the phone to Apple and the guy i was speaking to had never seen this problem before and tried loads of stuff with me and none of it worked.


    I have once again just had a friend text me there new number and once again there old number even though ive deleted it is still sat there when i compose a new message.


    This is the second bug ive found with IOS6 / Iphone 5 and am getting very close to returning this phone and going for the S3. Its full of bugs!!!!!!

  • Robz1e17 Level 1 Level 1

    Well I'm happy to hear that I'm not the only one who is facing this problem.


    I wrote a feedback to Apple today and reported this Bug. Hope they look into the matter and release an update with the fix.

  • gossamerjohn Level 1 Level 1

    I too am having this problem with multiple contacts.  Anyone I sent a message to at their old number still shows up, even if I've deleted that old number completely, everywhere, and added a new number. 


    It shows up as "other" in the message drop down but nowhere else on iCloud, MBP, iPad, Google, FB, etc..


    Screen Shot 2012-09-30 at 11.07.19 AM.png

  • alpasu Level 1 Level 1

    I too have the same issue.

  • jvanassen Level 1 Level 1

    Hopefully this is sorted soon as its very annoying!!

  • teflondon12 Level 1 Level 1

    Any progress on this? What a pain in the bum.

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