Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone won't sync to iTunes?

I just got a brand new iPhone 4, and I can't get it to sync to my iTunes. My Mac obviously sees the phone, as it charges it and uses dropbox. I've been trying to research the problem but I havn't any luck. If someone could give me a pointer, that would be great!

iPhone 4

Posted on Sep 27, 2012 10:43 AM

Reply
20 replies

Sep 27, 2012 6:08 PM in response to KiltedTim

KiltedTim wrote:


Turn off WiFi Sync and sync via cable, does it work that way? If so, then you have a communication problem on your wireless network. The laptop and the phone are both joined to the same wireless network, right?

I have noticed a WiFi sync quirk associated with IOS-6. The computer's iTunes will recognize my iPod only if it is NOT connected to a charger. My iPad is original and is still on IOS-5. It functions properly.

My new iPhone won't sync to iTunes?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.