Q: hi , i´m really angry its the 3 time this year i have problems with your software etc... i bought the new deadmau5 album and i have it incomplite !! i pay with my money and you stole me ... i want my money back or give me the strobe song live !! ...
hi , i´m really angry its the 3 time this year i have problems with your software etc... i bought the new deadmau5 album and i have it incomplite !! i pay with my money and you stole me ... i want my money back or give me the strobe song live !! ... please make your services a little better i´m really disappointed on you apple and in what you became
MacBook Pro, Mac OS X (10.7.4)
Posted on Sep 27, 2012 2:37 PM
This solved my question
The people reading and responding in this forum are just other Apple product users like you, not Apple itself. Apple uses its feedback pages (not this support forum) for garnering product feedback or suggestions. Apple Support Communities is an end-user to end-user (i.e., users like you helping other users) technical issue support feature. You should send feedback via: http://www.apple.com/feedback/ - Apple products feedback links
For iTunes issues use:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Alternatively, if you post a bit more coherently we might actually have a solution which will get you your album a bit faster than waiting for Apple's customer service.
If you are in a country where re-downloading is possible (iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Posted on Sep 27, 2012 3:14 PM