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Chip on iPhone 5 fresh out of the box.

So...I ordered a new iPhone 5 from AT&T.


It arrived today.


I activated it with AT&T rep on the phone.


All went well.


Noticed some "lint" under the plastic protective sheet on the back of the phone.


I removed the plastic.


The lint was acutally a raised rough area that had been caused during the manufacturing of the iPhone 5.


I called AppleCare.


They directed me to the local store manager via phone.


Team member did not let me speak with the manager after I discribed my problem.


Instead she set an appointment for me to see a iPhone 5 specialist (not the manager) and said they would evaluate the defect in 50 hours...it was the earliest possible.


Why am I a frustrated Apple Customer?


I think I'm going to the store now!

iPhone 5, iOS 6, Factory defect

Posted on Sep 27, 2012 3:03 PM

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Chip on iPhone 5 fresh out of the box.

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