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I have a second generation ipod touch, still running the 2.21 version, when I connected it to the computer with itunes on, it tells me, there is a 4.2 version and asked me to update it, but when I do, it says there's an unknow error accurred (-1)...

I have a second generation ipod touch, still running the 2.21 version, when I connect it to itunes, it told me there is a newer version 4.2, but when I tried to update it, it keep telling me some unknow error accurred (-1), and won't let me update it, but won't tell me how to fix the problem...can anyone help?

iPod touch, Windows 7

Posted on Sep 27, 2012 5:28 PM

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3 replies

Oct 2, 2012 1:49 PM in response to waggiefromlosangeles

Are you sure you have a 2G iPod? See:

Identifying iPod models

A 2G can go to iOS 4.2.1 via iTunes directly if you have iTunes 10.X on your computer.

A 1G can go to 2.2 via iTunes amd 3.1.3 via the link proved already in this discussion.


Error 1 or -1

This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

From:

http://support.apple.com/kb/TS3694#error1

I have a second generation ipod touch, still running the 2.21 version, when I connected it to the computer with itunes on, it tells me, there is a 4.2 version and asked me to update it, but when I do, it says there's an unknow error accurred (-1)...

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