Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Having problems connecting iPhone 5 with our company's Exchange 2003. Is this a known issue and is there a fix?

I'm not the only one in our company experiencing this, so far i haven't heard of anyone with an iPhone 5 who is able to connect. I'm wondering if people in other companies that have Exchange 2003 also have the same issue or is this isolated to ours.


The errors i get are not being able to verify: "Unable to verify account information." This used to happen before but when i chose to save settings, it would usually work after a while. But this time, with the iPhone 5, i kept getting "Cannot Get Mail" "The connection to the server failed".


I did this with a restore from back up, and a wiped phone, same results. My colleague with a fresh out of the box phone with no previous IOS backups, also has the same errors.


So, anyone else still using Exchange 2003 and experiencing the issues?

iPhone 5, iOS 6

Posted on Sep 27, 2012 6:55 PM

Reply
4 replies

Oct 2, 2012 12:11 AM in response to jawss510

Hi,


It is same with me - same error.

I restored from iPhone 3GS to iPhone 5 & now, I can not get the exchange server account verified. I am checking whether our company server is 2003. Intrestingly IT dept guy confirmed his test iPad with iOS 6 is working with my ID & I can not even get my iPad 2 with iOS 6 to work.


I deleted email account, restart iPhone 5 & re-created in wifi, 3G, no success.


If you find any fix/workaround, please post here & I will do the same


Mathew

Having problems connecting iPhone 5 with our company's Exchange 2003. Is this a known issue and is there a fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.