2 Replies Latest reply: Sep 27, 2012 8:18 PM by Linc Davis
Brian 1986 Level 1 Level 1 (0 points)

I recently upgraded to OS X 10.8.2 and now Safari (6.0.1) frequently crashes when starting to type anything in the web address field.  It does not occur when clicking on a bookmark.  Is anybody else experiencing this?  I have rebooted , but the problem continues.  Is there a fix?

-Brian


iMac (20-inch Mid 2007), OS X Mountain Lion (10.8.2), Safari 6.0.1
  • Brian 1986 Level 1 Level 1 (0 points)

    More info: the error message says it crashes while using the "ia plug in".  Whatever that is.

  • Linc Davis Level 10 Level 10 (150,485 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    PLEASE DO NOT INDISCRIMINATELY DUMP THOUSANDS OF LINES FROM THE LOG INTO A MESSAGE. If you do that, I will not respond.

     

    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

     

    Step 2

     

    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.