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iMac restarts randomly?

Ever since I updated to 10.8.2, my iMac will crash and reboot randomly. When I say randomly, I mean RANDOMLY. It happens about 6 times a day now. I turn it on in the morning and put it on sleep, and when I get home, I find that it crashed at some point during the day and restarted, and says that my computer was restarted because of a problem. I do not even have to be using it. It woke me up one night because it crashed at 1 am while on sleep and restarted. All the applications are quit. I contacted Apple, and they told me to try reinstalling the update, OSX, and restore from a backup. I did these things and it still crashes and restarts at random. This happens mainly while on sleep, or while trying to wake the computer from sleep. It is a Mid-2011 iMac. I appreciate any help.

Here is the crash log if it helps:

Interval Since Last Panic Report: 51559 sec

Panics Since Last Report: 6

Anonymous UUID: (Redacted)

Thu Sep 27 20:55:25 2012

panic(cpu 2 caller 0xffffff80042b7bd5): Kernel trap at 0xffffff7f85959032, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000006c75000, CR4: 0x00000000000606e0

RAX: 0xffffff7f85959026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff8163e53eb0, RBP: 0xffffff8163e53ec0, RSI: 0x0000000000000000, RDI: 0xffffff801f409000

R8: 0x0000000000000001, R9: 0xffffff81566c9bd8, R10: 0x0000000000954689, R11: 0x00000000ffffff80

R12: 0x0000000000050962, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0xffffff7f85959032, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff8163e53b50 : 0xffffff800421d626

0xffffff8163e53bc0 : 0xffffff80042b7bd5

0xffffff8163e53d90 : 0xffffff80042ce4ed

0xffffff8163e53db0 : 0xffffff7f85959032

0xffffff8163e53ec0 : 0xffffff7f860b3cea

0xffffff8163e53ef0 : 0xffffff80046472a8

0xffffff8163e53f30 : 0xffffff8004645daa

0xffffff8163e53f80 : 0xffffff8004645ed9

0xffffff8163e53fb0 : 0xffffff80042b26b7

Kernel Extensions in backtrace:

com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xffff ff7f860ad000->0xffffff7f8647afff

dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7f8605b000

dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f84958000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f84ecc000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f84e89000

com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xfffff f7f85951000->0xffffff7f85963fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f84df8000

dependency: com.apple.iokit.IOPCIFamily(2.7.1)[9901C237-547C-3B52-99DE-C4870A19E2B5]@0xffff ff7f84958000

dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f85767000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f84e89000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

12C54

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: (Redacted)

Kernel slide: 0x0000000004000000

Kernel text base: 0xffffff8004200000

System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 5607762257572

last loaded kext at 2773687685863: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f8668a000, size 65536)

last unloaded kext at 2981098080592: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f8668a000, size 57344)

loaded kexts:

com.parallels.kext.prl_vnic 7.0 15106.786747

com.parallels.kext.prl_netbridge 7.0 15106.786747

com.parallels.kext.prl_hid_hook 7.0 15106.786747

com.parallels.kext.prl_hypervisor 7.0 15106.786747

com.parallels.kext.prl_usb_connect 7.0 15106.786747

virtualcdrw.driver 1.0

com.quark.driver.Tether64 1.1.0d3

net.telestream.driver.TelestreamAudio 1.0.5

com.Cycling74.driver.Soundflower 1.5.3

com.AmbrosiaSW.AudioSupport 4.0

com.apple.driver.AppleIntelProfile 97

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.filesystems.autofs 3.0

com.apple.filesystems.ntfs 3.10

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleIntelHD3000Graphics 8.0.0

com.apple.driver.AppleSMCLMU 2.0.2d0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.driver.AppleProfileTimestampAction 97

com.apple.driver.AppleProfileThreadInfoAction 97

com.apple.driver.AppleProfileRegisterStateAction 97

com.apple.driver.AppleProfileReadCounterAction 97

com.apple.driver.AppleProfileKEventAction 97

com.apple.driver.AppleProfileCallstackAction 97

com.apple.iokit.AppleProfileFamily 97

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOATAPIProtocolTransport 3.5.0

com.apple.iokit.IOATAFamily 2.5.1

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleThunderboltEDMSink 1.1.8

com.apple.driver.AppleThunderboltEDMSource 1.1.8

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleUSBAudio 2.9.0f6

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.kext.AMD6000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.driver.AppleUSBHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.driver.AppleThunderboltNHI 1.6.0

com.apple.iokit.IOThunderboltFamily 2.1.1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.1

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.71f21

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd140000 / 5

USB Device: GameCapture HD, 0x0fd9, 0x0044, 0xfd141000 / 6

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 6

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa134000 / 9

USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfa134200 / 13

USB Device: hub_device, 0x050d (Belkin Corporation), 0x0218, 0xfa133000 / 8

USB Device: Plantronics GameCom 780, 0x047f (Plantronics, Inc.), 0xc010, 0xfa133200 / 12

USB Device: 2.4GHz Wireless Mouse, 0x0d62 (Darfon Electronics Corp.), 0x8001, 0xfa133300 / 11

USB Device: My Book 1110, 0x1058 (Western Digital Technologies, Inc.), 0x1110, 0xfa133100 / 10

USB Device: My Passport 0740, 0x1058 (Western Digital Technologies, Inc.), 0x0740, 0xfa120000 / 5

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7

iMac, Mac OS X (10.7.3)

Posted on Sep 27, 2012 6:29 PM

Reply
9 replies

Sep 27, 2012 8:43 PM in response to Mr. Petrovic

Any or all of the following third-party system modifications may be contributing to your problem:


Parallels

Virtual CDRW

Tether

Telestream Audio

Soundflower

Ambrosia audio driver


If the panic is recurrent, I suggest you uninstall all of them according to the developers' instructions, reboot, and see whether there's any improvement. If there is, you can experiment with putting them back, one at a time, to identify which one is at fault.

Oct 5, 2012 7:10 AM in response to Linc Davis

Sorry this post took so long. I contacted Apple Support who told me the graphics card failed and to bring it to the Apple Store. I did, and the "geniuses" could not find a problem with it, the diagnostics appeared ok, and the crash did not happen while they had it. I got it home, plugged it in, turned it on, put it to sleep, and about 15 minutes into the sleep, it crashed and rebooted. If you do a google search on "com.apple.AMDRadeonAccelerator" You will find lots of other people with the same issue with the same panic log, all on 10.8.2 on the iMac. I am stumped now.

Jan 2, 2013 12:34 AM in response to Mr. Petrovic

We've got 3 identical iMac 27" computers on 10.8.2. All of them have the same crash-on-sleep issue on the ATI graphics adapter. This doesn't look like a hardware failure (or Apple does have a series fault on the graphics adapter). Only 3rd party kexts are VMWare fusion drivers. One FW external disk, nothing on usb. One external Monitor connected via DisplayPort to DVI Apple adapter.


Wed Jan 2 09:13:45 2013

panic(cpu 6 caller 0xffffff80092b7bd5): Kernel trap at 0xffffff7f8a8b3032, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000ba87000, CR4: 0x0000000000000660

RAX: 0xffffff7f8a8b3026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff816938beb0, RBP: 0xffffff816938bec0, RSI: 0x0000000000000000, RDI: 0xffffff8024571000

R8: 0x0000000000000001, R9: 0xffffff815b537530, R10: 0x000000002a7b86d3, R11: 0x00000000ffffff80

R12: 0x00000000036c9235, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0xffffff7f8a8b3032, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x6



Backtrace (CPU 6), Frame : Return Address

0xffffff816938bb50 : 0xffffff800921d626

0xffffff816938bbc0 : 0xffffff80092b7bd5

0xffffff816938bd90 : 0xffffff80092ce4ed

0xffffff816938bdb0 : 0xffffff7f8a8b3032

0xffffff816938bec0 : 0xffffff7f8aee6cea

0xffffff816938bef0 : 0xffffff80096472a8

0xffffff816938bf30 : 0xffffff8009645daa

0xffffff816938bf80 : 0xffffff8009645ed9

0xffffff816938bfb0 : 0xffffff80092b26b7

Kernel Extensions in backtrace:

com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f8aee0000->0xffffff7f8b2adfff

dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[7DC411F1-A646-3A4A-B160-A1492F5EC0 ED]@0xffffff7f8ae8e000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8988d000

dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f89de8000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f89da5000

com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f8a8ab000->0xffffff7f8a8bdfff

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f89d19000

dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8988d000

dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f8a6c1000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f89da5000


BSD process name corresponding to current thread: kernel_task

Mac OS version:

12C60


Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: xxxxxxx-xxxxxx-xxxxxx-xxxxxx-xxxxxx

Kernel slide: 0x0000000009000000

Kernel text base: 0xffffff8009200000

System model name: iMac11,3 (Mac-F2238BAE)


System uptime in nanoseconds: 460286478752696

last loaded kext at 355154305961921: com.apple.driver.CoreStorageFsck 274.7 (addr 0xffffff7f8b4e2000, size 98304)

last unloaded kext at 355452255076425: com.apple.driver.StorageLynx 3.1.0 (addr 0xffffff7f8b4d6000, size 8192)

loaded kexts:

com.vmware.kext.vmioplug.10.1.24 10.1.24

com.vmware.kext.vmx86 0090.04.91

com.vmware.kext.vmnet 0090.04.91

com.vmware.kext.vsockets 90.4.22

com.vmware.kext.vmci 90.4.18

com.apple.driver.Oxford_Semi 3.1.0

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.0.0

com.apple.filesystems.smbfs 1.8

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleBluetoothMultitouch 75.15

com.apple.iokit.IOBluetoothSerialManager 4.0.9f33

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 100.12.69

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.3.1f2

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleMikeyDriver 2.3.1f2

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.kext.AMDFramebuffer 8.0.0

com.apple.driver.AppleBacklight 170.2.3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.ApplePolicyControl 3.2.11

com.apple.AMDRadeonAccelerator 1.0.0

com.apple.driver.AppleUSBCardReader 3.1.0

com.apple.driver.AppleIRController 320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.2.2

com.apple.driver.AppleUSBHub 5.2.5

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3

com.apple.driver.AirPort.Atheros40 600.70.23

com.apple.driver.AppleAHCIPort 2.4.1

com.apple.driver.AppleUSBEHCI 5.4.0

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.driver.AppleACPIButtons 1.6

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.6

com.apple.driver.AppleAPIC 1.6

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.1

com.apple.iokit.IOFireWireSBP2 4.2.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 165.5

com.apple.driver.AppleHIDKeyboard 165.5

com.apple.driver.IOBluetoothHIDDriver 4.0.9f33

com.apple.driver.AppleMultitouchDriver 235.28

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.1f2

com.apple.iokit.IOAudioFamily 1.8.9fc10

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.3

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOBluetoothFamily 4.0.9f33

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.AppleHDAController 2.3.1f2

com.apple.iokit.IOHDAFamily 2.3.1f2

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.2.0d16

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleGraphicsControl 3.2.11

com.apple.iokit.IOAcceleratorFamily 19.0.26

com.apple.iokit.IONDRVSupport 2.3.5

com.apple.kext.AMD5000Controller 8.0.0

com.apple.kext.AMDSupport 8.0.0

com.apple.iokit.IOGraphicsFamily 2.3.5

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.iokit.IOUSBMassStorageClass 3.5.0

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1

com.apple.driver.CoreStorage 274.7

com.apple.driver.AppleUSBMergeNub 5.2.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1

com.apple.iokit.IOUSBUserClient 5.2.5

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IO80211Family 500.15

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.2.1

com.apple.iokit.IOUSBFamily 5.4.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.8.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 344

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.6

com.apple.iokit.IOPCIFamily 2.7.2

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i7, 2.93 GHz, 12 GB, SMC 1.59f2

Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3031322E4130304C4620

Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3031322E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: AirPort, AirPort, en1

Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB

Serial ATA Device: OPTIARC DVD RW AD-5680H

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

FireWire Device: My Book, WD, 800mbit_speed

Jan 3, 2013 7:52 PM in response to Mr. Petrovic

This has been happening to my iMac too, I thought I was the only one the random unexplained restarts was happening to.


I have a mid-2011 imac 21.5". One day my computer crashed and rebooted 5 times, so I brought it to Apple which they then wiped it clean and said it would be fine, which it wasn't. As soon as I put my stuff on the computer and was surfing on Safari it randomly happened again. So I brought it back to Apple where they said that they would bring it to be diagnosis. They took the computer for 5 days and when they gave it back they said that they ran it through "stressful applications" and they couldn't repeat the problem. But they did suggest that it might be the new ram that I recently purchased for the computer (ram that is manufactured by Apple). First they said that I should stick to the old ram and after explaining that the reason I got the new ram was because it was running slowly with the applications that I use daily (Adobe Creative Suite, iMovie, Final Cut Pro) and they just shrugged.


Since this has happened I have been testing the ram and have came to the conclusion that my ram works perfectly normal and that from others on the forums that maybe there is an issue with iMac holding 16gb of ram. Which should be fixed on Apple part since buying ram is not on the cheap side.


However the random shut downS have stopped now that I have less then 16 gb of ram in my computer. Unfortunately when I talked to Apple on what they could do if the reason for the shut down is not because of the ram, they just told me that I probably didn't put the ram in correctly (which in turn I corrected that no random beeps accord when I turned the computer on) and then proceeded to give me around about answer that no they couldn't do anything since they couldn't "re-do" what happened, as if I would lie about this.


When farther more pressing them on if I could just get the iMac replace, again there was a no one Apple side.


Since this has been happening I have been avoiding first placing the full 16gb of ram in because I do not want to loose my work if I am working on an application such as Final Cut Pro or Photoshop and my computer shuts down. I wish Apple would do something because I can't afford to not be able to use these applications as well as not afford to loose my work.

Jan 23, 2013 6:25 AM in response to mooky1989

New Update:


I got my computer back after being at Apple for two weeks. They replaced the logic board as well as a missing piece that monitor the temperature of the computer. My iMac has the original ram in it and now doesn't turn on. I have no clue what on earth is wrong with my computer but I am going to bringing it to an Authorized Apple Service Repair so that some new eyes can look at it and also because I have lost my trust that the Apple store is going to fix it especially since they had it for two weeks and made it worst.

iMac restarts randomly?

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