Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

what is error 6

What is error 6. i was updating my phone and now this has happened? what do I do?

iPhone 4S, Mac OS X (10.4.4)

Posted on Sep 27, 2012 8:07 PM

Reply
1 reply

Sep 27, 2012 8:08 PM in response to s_arah_2002

Errors related to third-party security software

Error 2, 4 (or -4), 6, 40, 1000, 9006

  1. Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
  2. There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
  3. Verify that access to ports 80 and 443 are allowed on your network.
  4. Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
  5. Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
  6. Restore your device while connected to a different network.
  7. Restore using a different computer.

what is error 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.