I'm getting the -50 error in iTunes but I'm not using a Firewall so the official help doesn't work for me. I've tried restarting the download, deleting the ~/iTunes Media/Downloads folder, and a few other things like restarting iTunes. Nothing's worked.
I purchased an album and just track 9 is having the problem. The other 13 tracks have downloaded just fine.
Help a very desperate guy out, what do you think?
OS X Mountain Lion (10.8.2)
iTunes Store: "Error (-50)" when downloading purchased content
First, thanks for the response.
Second, I think you misunderstood my problem. I've already visited and tried everything on that page. I'm looking for a solution outside of that because it doesn't work.
So, thank you for the quick response but what would you suggest other than the above link because the information there isn't working for me.
I purchased an album and just track 9 is having the problem. The other 13 tracks have downloaded just fine.
It's possible that the copy on the iTunes server is damaged. (I think that'd be more likely to produce an error 10000 than a 50, but a 50 is within the bounds of possibility.)
So, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
EDIT: Changed "playing properly" to "downloading properly". Sorry about the inital mistake.
Message was edited by: b noir
b noir,
Thanks!
I was also getting 10000 errors occasionally as well as the -50 with the same file. Yesterday I downloaded it without incident on my iPhone and iPad. Today it worked on the MacBook.
Based on your advice I also reported the problem.
Thank you again!
🙂 You're welcome. Glad you got things sorted out.
Error -50, Not What You Think
