I recently purchased a Timecapsule, with the intention to mainly back up remotely. I cant get it working either. On local network no problems. Remotely no success. I run Mountain Lion, and have no experience with previous OS with timemachine and timecapsule.
I would like to see it work remotely. Anyone suggestions?
Here are some troubleshooting articles. I'd start with Pondini:
http://support.apple.com/kb/HT3275 (note - older article)
Have you tried using Airport Utility to see if you can see the Time Capsule?
FWIW - I have 4 Time capsules on an in-house ethernet network and they all work as they are supposed to.
Pjot84 - Is local network hooked directly to the computer? Probably my dense head, but I'm not sure I understand you.
Yes, I can see my Time Capsule as a shared device on Finder. The Time Capsule is at Home, and I am able to see it as a shared device, and connect to it, I beleive through Back to My Mac which is activated.
What I will like t do, is to be able to connect to my Time Machine to keep backing up while I am out of my office. So, would Time Machine application be able to connect to the remote disk on Time Capsule to accomplish this. I have tried many times without success.
Apple's info indicates that it is not recommended to use Time Machine over a separate network, but I dosn't seem to be impossible. I don't care if it is slow in backing up, as long as it does it. I don't need to access Time Machine to retreive any files, just want to be able to keep it up to date by regularly backing up to it.
Any hints ?
Maybe this will help. I haven't tried it:
From Airport Utility