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Pixelated icons in Mountain Lion

The problem discussed here


https://discussions.apple.com/thread/2132399?answerId=19780740022#19780740022


is affecting Mountain Lion 10.8.1 and 10.8.2.


This is a dmg screenshot taken just after an installion from scratch. Plain vanilla Mountain Lion 10.8.2. No add-ons installed. And some icons appear pixelated or blurry.


User uploaded file



This bug is prevalent in files located in dmg files, but also affects Finder views (this one is from my main disk):


User uploaded file


User uploaded file


Quicklook:


User uploaded file


And even applications that make use of standard system icons. This is from Toast 11. See the CD:


User uploaded file


The pixelated icons also appear in the application switcher (I can't take an screenshot of the application switcher).


This never happened to me in any system prior to Mountain Lion. It happens in any user account. It happens even right after an installation from zero on a secondary disk. Reinstalling ths OS, deleting caches and repairing permissions have no effect.


The icons only show well logging as root. So it seems that Apple has messed something regarding icons and access privileges. Something that cannot be solved with a permissions repair.


Apple, fix Mountain Lion. This is awful.

Mac Pro, OS X Mountain Lion (10.8.2), Macpro mid 2010

Posted on Sep 28, 2012 3:26 AM

Reply
67 replies

Nov 4, 2012 11:11 AM in response to tasslehawf

Well, I dont' want to discourage any user with MacBooks or iMacs. That doesn't mean changing the hardware is "the only" solution. But it seams to be the fact, that hw matters.


For me it's just a practical solution: who has the time to play detective on bugs of new software all day long? But I like things working smootly and perfect, so that's why I changed the config.


Just want to help an give a hint ...

Nov 4, 2012 11:23 AM in response to David Losada

BlueRayPrime's hint that changing the graphics card had an effect harkens back to what I suspected all along (and noted previously) - it's something looking at the wrong screen resolution. Either it's not finding the resolution it expects; (ie 0x0) or it's looking in some place that has become corrupted. It seems to happen when software is first added; in my own case, specifically when an icon on a .dmg file is viewed.


If it were that simple however, there would be no exceptions, but about 2%-5% of the time, I see a "clean" icon. Unfortunately that means that over 95% of the time, the problem remains.


Either way, I rather strongly suspect that it's something that the finder is looking up in order to "properly" render the icon.

Nov 4, 2012 6:09 PM in response to Tracy Valleau

And here's soemthing new on my system. Today I checked for Adobe updates, and it turned out I needed three, including Application manager and ACR 7.2. I told it to go ahead and update, and they all failed. I won't go into the round and round here, but the error was Error Code: U44M1I210 which you can Google if you like. You'll find I'm not alone with that error, but I'll cut to the chase here.


I did some log research, and concluded that it was a problem mounting disk images... the same thing I suspected in the icon resolution issue. (I was also frequently seeing "the following disk images couldn't be opened. (name) Reason: no mountable file systems .")


So: I created a new user and tried again. Not only did I (as before) get back to clean icons, but this time all the Adobe software updated without any trouble at all.


My point is this: two more things to look for, and hopefully report here if you see them:

1) can't successfully update some Adobe software (you can download .dmg updater from them if you're really curious) and

2) "no mountable file systems" happening a lot. (The solution to that, for me at least, is simply to move the .dmg file to a different drive.)


As usual, FWIW.

Nov 5, 2012 7:06 AM in response to bluerayprime

Bluerayprime, I have a MacPro mid 2010 with an ATI Radeon 5770. And I have the pixelated icons all around. Even after an OS install from scratch. Not only a new user but a complete system installation.


It only happens in Mountain Lion. I have a second internal disk with 10.6.8 and it works perfect. Unfortunately, I can't say the same of Mountain Lion.

Nov 6, 2012 6:26 PM in response to David Losada

Well...here's something else to try:

relaunch system daemons

kill spotlight


This is really easy to do if you have Mountain Lion Cache Cleaner: just visit the system menu and you'll see both items.


Not sure if I had to do both, but that seemed to have (temporarily, OF COURSE) cured the things I was seeing.


(I decided to try this because I went into the teriminal and used the opensnoop command to watch what was happening when I opened some .dmg files. I noticed a huge number of mdworker calls and cache openings so I figured, what the heck...)


Next tests will be thru reboot, and see if I can cure it again using the same technique.


Something like system daemons and/or mdworker would certainly explain the difficulty at finding a solution...


Anyway: if you happen to have MLCC, give it a go, and let's see what you get.

Nov 6, 2012 8:39 PM in response to Tracy Valleau

OK... couple of hours of testing later: MLCC (Mountain Lion Cache Cleaner) - the relaunch System Daemons is the one that does the trick on my system. Not too surprising since I discovered the UIServer thing a while back. I've written the author to see exactly what it is he's killing and relaunching, but no reply yet.


If this is it, then it would mean that something (or several things) are interferring with one or more daemons during the boot process, and leaving them corrupted. A relaunch obviously would fix that.


So, programmatically, that does not necessarily mean there's a single culprit. For example, suppose that (say) three different authors are using old/outdated techniques during their startup process... or making the same faulty assumptions about how things work. The muck things up and then don't clean up properly.


That would nicely explain why no one can find a single something to remove and cure the issue... and so on.


So, again, if you have MLCC (or perhaps SLCC, depending on your system) try the relaunch System Daemons tool, and see if you, like me, find the issue resolved.


That would be great to know. And if/when the author lets me know what he's actually doing with that command, I'll see if that info provides any further insight.


Here's the URL to MLCC:

http://www.northernsoftworks.com/download.html


Fingers crossed!

Nov 7, 2012 4:06 AM in response to Tracy Valleau

mmm... maybe I am missing something, but it does not work in my system.

Let's check what I did:

Opened MLCC, menu "System", issued the command "Restart System Daemons..."

the Authenticate panel shows up, asking for password.

By the way, Tracy, if you click the "Details" arrow, you will see the command:

"/usr/bin/sudo /bin/lill -HUP"

so I guess that is the command the menu is executing, maybe no need for author's answer...

A progress bar appears, "Restarting system daemons...", lasting few seconds.

Anyway, after that, mounting any problematic .dmg image or unzipping a compressed archive, the blurry icons are there.

The only solution is to run the kill SystemUIServer script...

Unfortunately, only a temporary solution. The next dmg mounted has the blurry icons back.

I also tried a 2 shot: first MLCC, immediately after SystemUIServer... but same result. Only a temporary fix.

So, I am back to my original finding reported few weeks ago: relaunching SystemUIServer temporarely fixes the issue, but the kill command needs to be reissued every time to mount images with clear icons...

MLCC is not making any difference on my system... or maybe am I doing something wrong?

Nov 9, 2012 5:13 AM in response to Tracy Valleau

One additional maybe overlooked observation...


mount dmg/unzip file => blurry icons

kill systemUIserver => icons OK

copy files from mounted dmg to the desired location on the drive

=> sometimes icons are OK, sometimes are blurried, even if copied from a mounted dmg on which icons look fine after restarting systemUIserver...


In this case, by leaving the dmg image mounted and force quitting finder, and then copying again the problematic app from the dmg to the HD, icons are ok.


So, this appears to support the hypothesis of some kind of corruption between dmg/unzipped archives, systemUIserver and the way the finder displays icons...

Sometimes killing systemUIserver might no be enough... force quit finder may help.

Nov 10, 2012 3:02 AM in response to David Losada

Back again on this subject ... I was quite puzzled to read this response, that changing graphics card hardware does not work in all cases. Testing again in response to David Losada on Mac Pro (2008) with 10.8.2 + HD 5770 I found out the following:


On a small notebook disk -> fresh install of 10.8.2 (purchased as App in AppStore)

Unplugged all other disks before!

Tested the system: finder, updates -> works ok, no pixelated icons to report

Forgot to test dmg-files -> plugged in the former disk with data

Guess what: had pixelated icons after restart?!?

Unplugged this disk again -> restart -> icons ok


New session:

Moved data to other disk (former Lion 10.7, working ok)

Killed this "corrupted" disk partitions (2 on 1,5 TB disk with system and data partition)

(former sys config. was on that disk which was not working concerning that icons issue)

Restart with notebook disk (clean install)

Made 2 new partitions as before (sys, data)

Unlugged notebook disk

Fresh installation of 10.8.2 on the new created sys part.

Testing: icons ok, update ok, finder ok, dmg mounting ok

Installed software -> updates -> moved some data back -> all working ok, no pixelated icons

Restarting, moving data back etc. - > all working


Conclusion:

I have a freshly installed system with all former installed progs and files, can do updates and handle with data and progs as expected. All icons are ok until now - what wasn't the fact before - at least after update through AppStore icons were blured. That has dissapeared!


Why doing all this works? Have no really concrete answer yet. Changing hw might help. A fresh install might help. Restarting SysServices help temporarily. But as comments show: that doesn't allways resolve the issue.


My idea now is (have to compare logfiles someday), that the filesystem might also have an effect. This might concern installations like updates from 10.6.8 or 10.7.x to 10.8.x or eaven fresh installations on existing partitioned disks?!?

I part. sys disk over 10.8.2. Strange is: my "data" partition looks empty in the finder when i start with Lion sys. part. But I moved files there ... ?!?

My question: Does ML have a particularly different filesystem? Or is this question nonsens?

But how shall I explain why my system is now working properly ... Any ideas?

Nov 14, 2012 9:12 AM in response to bluerayprime

I removed all the disks from the MacPro but one and began to install. The blurry icons appeared almost instantly. And they got worse.


I think that it has something to see with spotlight and the number of files in the Mac.


By the way: look at this report from MacFixit. Even the people at CNET is affected by this bug. Can you see the pixelation in the dashboard and iPhoto icons in this launchpad screenshot?


Apple gearing up for major adjustments to the Mac | MacFixIt - CNET Reviews

Pixelated icons in Mountain Lion

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