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PDFs not loading in Safari (OSX 10.8.2)

1147 Views 3 Replies Latest reply: Oct 20, 2013 12:49 AM by Marc Wantz RSS
Netrike Calculating status...
Currently Being Moderated
Sep 28, 2012 8:26 AM

Everytime I try to view a PDF through Safari, all I get is a dark grey screen. I can open PDFs through other browsers, and I can download them from Safari.

MacBook Air, OS X Mountain Lion (10.8.2)
  • Linc Davis Level 10 Level 10 (107,550 points)
    Currently Being Moderated
    Sep 28, 2012 2:36 PM (in response to Netrike)

    Back up all data.


    Quit Safari. In the Finder, select Go Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:


    /Library/Internet Plug-ins


    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.


    If you still have the issue, repeat with this line:


    ~/Library/Internet Plug-ins


    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • MaruParker Calculating status...
    Currently Being Moderated
    Aug 30, 2013 7:57 PM (in response to Linc Davis)

    Thank you for your help, much appreciated.

  • Marc Wantz Calculating status...
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    Oct 20, 2013 12:49 AM (in response to Linc Davis)

    Hi Linc,


    I already saw in other threads that you helped many people with this solution but for me it doesn't help.


    I deleted the adobe plug ins from the library and there are no other plugins for pdf in this folder. In Safari from the menu "installed plug ins" I only see the WebKit built in and a plugin for Speed Download concerning the pdf files.


    I use OSX 10.8.2

    Safari 6.0.1

    Acrobat Reader 11.0.04


    I also have Glims installed.


    Do you have any clue what I can do.


    Thank you for your great support.


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