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Level 1

2 points

Green glow on iPhone 5 unlock screen?

I've had my iPhone 5 for a few days now and I've noticed this issue more and more. Whenever I wake my iPhone there is a split second where a green glow around the edge of the screen is visible. It's a bit like light leakage but its green and only appears for a fraction of a second after you turn on the screen. It is also sometimes activated by using the slide to unlock, which makes it glow brighter.

Does anyone else have this happening with their new iPhone? I don't know if this is the start of a defect or not... I have had very rare graphical flickering and tearing of the keyboard UI, but that's only happened once or twice and only for a second, as soon as I started typing it went away.

It looks like this might turn into a trip to the Apple store, I just wanted to know if anyone else has noticed this weird phenomenon on their new iPhones.

iPhone 5, iOS 6, Black - 64GB

Posted on Sep 28, 2012 10:26 AM

215 replies

Glenzymc

Level 1

0 points

Jan 29, 2013 2:35 PM in response to Glenzymc

*Letters

Jan 29, 2013 10:24 PM in response to Hazza42

I am waiting for Apple to send me the replacement phone number 6, I haven't checked what week is it before, this one says it's either week 22 or 49.

I agree with Glenzymc... I don't know how right I could be but I don't think an iPhone's serial number ends in 3 numbers or 3 letters, mine doesn't. I haven't seen any light leakage but I have seen the green issue with ALL of the models I've had (and still going). I do believe it's something to do with static electricity because it is very noticeable when taking it out of my pocked, have also replicated the glow it with the palm of my hand. This is the last replacement hopefully.

Glenzymc

Level 1

0 points

Jan 29, 2013 10:38 PM in response to parodysrivas

I'm going on to my 4th iPhone 5 now it's very annoying.

The reason for me believing it had something to do with the s/n ending with TWD is because I know 8 other people with iPhone 5's.

6 of them people have the green glow and all of their s/n ends with TWD but the other 2 people never had this problem with their iPhone 5's and their s/n ends with TWH and TWF.

Jan 30, 2013 11:18 AM in response to Hazza42

I have the same problem and i've changed my phone, but it's still happening. My friends have iphone 5 and nobody has the same issue.

Hazza42 Author

Level 1

2 points

Jan 30, 2013 11:45 AM in response to Larapatpat

One thing I've found is that using a screen protector, 99% of the time, will fix the green glow, or at least reduce it greatly. The problem is I hate the feel of screen protectors, and all the hassle with putting them on and getting the dust/bubbles out. For me, I'd rather just put up with the green glow!

On a side note, Ive tried all the iPhones in my local apple store, even the one of the store assistant, and they all glowed. I cant believe that apple is still unaware of this issue, they haven't made it public and apple stores are still surprised to see it. I guess we'll have to wait till the 5S to see if apple are actually fixing this!

Dixsonlv

Level 1

4 points

Feb 18, 2013 9:46 AM in response to Dannyboy1984

Hope that apple can help to replace one. I have the green flow problem too. it just *****....

sefeing

Level 1

0 points

Feb 19, 2013 2:42 PM in response to Hazza42

Mine just started doing this. Has everyone had luck getting their phones replaced?

Hazza42 Author

Level 1

2 points

Feb 19, 2013 2:51 PM in response to sefeing

Getting your phone replaced is usually the easy bit, its getting it replaced with an iPhone that doesnt also have the issue thats more tricky! I've yet to see a single post that says their new iPhone is fixed =[

Feb 19, 2013 2:52 PM in response to sefeing

I would recommend to contact Apple and provided your handset is still under warranty, I don't see why they shouldn't replace it.

My original iPhone started displaying this issue back in October, 7 replacements later (I know, 7 of them!) the problem with the green glow seems to not being present on the one I'm using right now.

Good luck.

Hazza42 Author

Level 1

2 points

Feb 19, 2013 2:58 PM in response to parodysrivas

I wonder, if the iPhone 6 doesnt have the issue, Apple might be inclined to allow us all a free/pay the difference upgrade (even if were on contracts), as there seem to be no iPhone 5s in existence that dont have some form of green glow? I personally think this issue is much more widespread, its just most people arent noticing it. (or use screen protectors which oddly stop 90% of the green glow)

sefeing

Level 1

0 points

Feb 19, 2013 3:02 PM in response to Hazza42

Yep. Got an appointment Thursday to hopefully get replaced. I hope they don't give me a hassle with it. It's a pretty minor issue but I didn't pay all this money for the thing to have problems!

mcrapts

Level 1

0 points

Feb 19, 2013 3:03 PM in response to Glenzymc

My iPhone 5 serial number ends with TWD and doesn't have the green glow.

sefeing

Level 1

0 points

Feb 19, 2013 3:05 PM in response to sefeing

Also, I figure it's been long enough that the replacement phone wouldn't be coming out of a old old shipment, right?

Hazza42 Author

Level 1

2 points

Feb 19, 2013 3:06 PM in response to mcrapts

Interesting, seems like your one of the lucky ones! Do you use any kind of screen protector? Try rubbing the screen of your phone with the palm of your hand in a dark area just after you've woken it from sleep, thats when it glows brightest.

mcrapts

Level 1

0 points

Feb 19, 2013 3:12 PM in response to Hazza42

I don't use any screen protector. What brightness should I set my screen to?

I tried what you said, but I don't notice anything. I'm usually picky to these kind of things (I had an iPhone 4 which had the occasional scanlines which drove me nuts).

Green glow on iPhone 5 unlock screen?