that was the error message I got part way through downloading itunes...please help me . Im very frustrated and just want to download itunes so i can tranfer stuff to my me iphone
iPhone 5, Windows 7
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Thanks for you adive but it still hasnt worked. any other ideas
Okay. If we can't fix the damage, we'll try hiding it from the installer.
In Computer, open your C:\ drive.
Open the "Program files (x86)" folder.
Open the "Common files" folder.
Open the "Apple" folder.
Open the "Mobile Device Support" folder.
Rename the "com.Apple.Outlook.client.resources" folder com.Apple.Outlook.client.resourcesOLD
Try another install. Does it got through okay this time?
Thank you very much, you have sloved my problem. Im very greatful, for your time and knowledge. Cheers 😁
🙂 You're welcome! Glad you got things sorted out.
error Writing to file: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.Outlook.client.resources\Description.plist. Verify that you have access to that dirctory help me please!
