HT203459: If you see a 'This movie requires QuickTime' message in iTunes

Learn about If you see a 'This movie requires QuickTime' message in iTunes
bren22
Level 1 (0 points)

Q: tried to install quicktimes i uninstalled it first but its not working what am i doing wrong?

I just uninstalled quicktimes after getting movies would not play from itunes, I attempted to download quicktimes again it still is not working. What am I doing wrong?

Windows Vista

Posted on Sep 28, 2012 5:24 PM

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bren22

Q: tried to install quicktimes i uninstalled it first but its not working what am i doing wrong?

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  • by b noir,

    b noir b noir Sep 28, 2012 5:26 PM in response to bren22
    Level 9 (72,129 points)
    Sep 28, 2012 5:26 PM in response to bren22

    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.

     

    Quit iTunes first.

     

    In Computer, open Local Disk C: or whichever drive you have your program files installed on.

    If you have a 32-bit Windows, open the "Program files" folder.

    If you have a 64-bit Windows, open the "Program Files (x86)" folder.

    Open the "iTunes" folder.

     

    Right-click on the iTunes.exe file and select "run as administrator".

     

    Try playing the movie now. Does it play for you without the message?