Previous 1 2 Next 24 Replies Latest reply: Jan 15, 2013 8:09 AM by hussain1990
betweenrides Level 1 (0 points)

I just bought the iPhone 5, trying to synch with iTunes to get settings, contacts, photos etc. installed. Got a message that iTunes version 10.7 or later is required. Went to www.itunes.com and downloaded the update, got a message that it requires MAC OSX version 10.6.8 or later. My MAC (Intel based) is currently running 10.5.8. When I select Software Update, it tells me that all software is up to date. I'm not sure what to do next. After some searching, I found:

 

Mac OS X 10.6.8 Update Combo v1.1

 

Is this ok to install on my machine?


iMac, Mac OS X (10.5.8)
  • KiltedTim Level 9 (50,380 points)

    You will need to upgrade OS X. You can not install the 10.6.8 update on 10.5.8. You need to purchase 10.6 or 10.7 (if your system can handle it).

  • betweenrides Level 1 (0 points)

    Thanks, Tim for your reply. So I just spent $600 on 3 new iPhone 5's and I can't use iTunes without spending more money? I don't remember seeing that in the fine print.

  • KiltedTim Level 9 (50,380 points)

    There's no fine print to it. In fact, the print is just as big as everything else on the page...

     

    Look here: http://www.apple.com/iphone/specs.html

     

    Under System Requirements:

    System Requirements


    • Apple ID (required for some features)
    • Internet access5
    • Syncing with iTunes on a Mac or PC requires:
      • Mac: OS X v10.6.8 or later
      • PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
      • iTunes 10.7 or later (free download from www.itunes.com/download)
  • apamment Level 1 (0 points)

    You're a big meanie, Apple. this is the last apple product i ever buy. I promise

     

    <Edited By Host>

  • jjd2012 Level 1 (0 points)

    call apple customer service they will send u what u need and it's a lot cheaper than buying in ebay or amazon. i just paid $21 for OS X 10.6.

  • 36gianni36 Level 1 (0 points)

    Use Icloud...

  • whitewater2 Level 3 (665 points)

    You can try contacting Apple to see if they can get you a copy of 10.6, but its unrealistic to expect all the features to work on a five year old operating system without updating it...26 October 2007 was the released date for 10.5.

     

    You can use iCloud, and log in through Safari to do all your contacts, calendar etc.

  • kefordham Level 1 (0 points)

    Here's the kicker: when you buy the upgrade and it won't install properly for god knows what reason, you will call Apple Support.  And when Apple finds out you don't subscribe to their services ($80 for one month or $300 for 3 years) they will refuse to give you simple information that will help you upgrade the Apple products you have already purchased unless you decide to shell out more money then you already have!  It's definately a giant F you to loyal customers.

     

    I'm trying to figure out a solution without their help but it's taking some time.  Thanks Apple!  You're the best!  Always there to take my cash when I need you to the most.

  • WingmanAZ Level 1 (0 points)

    I Just spent $200 for the phone, $30 for the adaptor (so I could still use the old accessories). I come home and  cannot sync my  songs and photos on iTunes cause I have old Mac book which cannot be updated to newer OS. How much greedier can you be? I stood in line for hours and days, now I look like an idiot. I'm returning the phone and adaptor and will never spend a penny on your products anymore.

  • whitewater2 Level 3 (665 points)

    I agree that is ***** that you have to upgrade to Snow Leopard, but Apple was given it away for free for a few months before the iPhone 5 was released, and if you call them, I have heard people getting the OS for free. I am still not very clear on why iTunes 10.7 requires SL or higher, but apparently its something in the code.

     

    Does you computer not support Snow Leopard?

  • WingmanAZ Level 1 (0 points)

    I'm running 10.5.8.  I checked if I can install newer version and it says no.

  • whitewater2 Level 3 (665 points)

    what mac do you have ?

    year model?

  • WingmanAZ Level 1 (0 points)

    MacBook 2008

  • whitewater2 Level 3 (665 points)

    Really you cant install Snow Leopard ? I just did it yesterday for a friend with a 2008 Macbook.

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