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iPhone 5 bad sim card

2026 Views 5 Replies Latest reply: Sep 18, 2013 5:52 PM by Teckna RSS
gkygrl Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 28, 2012 6:21 PM

Got two iPhone 5's are part of a family plan with AT&T.   First one activated like a dream ... easy peasy.  Second one appears to have a "bad SIM card" or is stuck in some activation process ... a back up.


Was on the phone with one Apple person and 3 AT&T person.  I think the resolution will be a new SIM card.


Just curious if anyone else is having this problem???

iPhone 5, iOS 6
  • spacemarine288 Level 2 Level 2 (370 points)
    Currently Being Moderated
    Sep 28, 2012 6:29 PM (in response to gkygrl)

    Ive not seen anyone else report the issue. Keep in mind that Apple has sold nearly 5 million iPhones, so if 25,000 are defective, its still a low presentage.

  • lpp07 Calculating status...
    Currently Being Moderated
    Sep 28, 2012 7:55 PM (in response to gkygrl)

    I got my iPhone 5 white 16 gig ths evening and I have the same problem. Called up AT&T support yet connected to tech support and the support person said its a bad sim issue. Have to get it replaced with a new sim from a AT&T store, when they are open.


    The phone registered or activated correctly showing all the bars and the 4g signal but not able to make calls or surf in the 4g. Lets see if the sim replacement will help.

  • lpp07 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 29, 2012 8:00 AM (in response to lpp07)

    Changed the SIM card this morning. Phone works now I can make calls and browse.

  • Teckna Calculating status...
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    Sep 18, 2013 5:52 PM (in response to gkygrl)

    It's a year after this post originated but I just had the same problem with iPhone 5 having a "bad SIM card." This phone is on Verizon. Over an hour on the phone with 2 people from Verizon, then one from apple... Then a trip to the apple store to get a new SIM card, then a trip to the Verizon store to get it activated and it finally worked. It was a huge hassle but it finally works and was able to activate with the new SIM card!


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