I'm getting blank screens in App Store on my iPad 3 with ios 6 - charts and categories screens are blank. Blank screens also when redirected to a particular app from a web page link. Wife has same iPad and hers works perfectly. Have rebooted, turned off and confirmed good wifi signal etc. everything else seems to be working. Any ideas please?
iPad, iOS 6
Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
Have done the proper reset 4 or 5 times already - problem still exists - have seen some other posts where the problem goes away 15 mins later but mine has been like this for 7 hours or so.
You may want to backup and restore with iTune.
I'm getting blank pages too.
I'm having the same problem - iPad 3 with ios 6. The app store worked fine for a few days after the ios update, but then suddenly went blank while I was using it. I've tried all the tips to fix it, but nothing works.
I had similar problem yesterday with msg saying 'unable to connect to itunes' screen was also blank. The only solution that worked for me after numerous restarts / reboots was to go to Settings>wifi>Network Settings and Restore Network settings. (no data or apps are lost with this move). The ipad will then reboot and when you go back into wifi settings you will have to join network again and if required input your router password. All should be fine then. Hope this helps. 🙂
Please see my reply above 🙂
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom 😉
solved today without do something on my iPhone.. issue on apple side!!
Hi there..I am a Malaysian iPad user and I have been facing the same problem since October 10th. I asked a few of my friends who use iPhones and iPads and they did not face the same problem. Then I tried setting the date forward and back, switching my iPad on and off and whatnot but the problem still persists. I cannot even log in to App Store. I tried changing my password and yet nothing works. I can play all my games, access all my other apps and also go online. The problem only lies with the iTunes and App Store. I hope Apple fixes this soon enough.
App Store problem - blank screens
