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The IOS Update was the cause of my iPad freezing with the apple logo on the front. I reset it as per the instructions above and now it will not respond at all - it will not turn on!

I made the mistake of saying yes to an apple automated IOS update which then froze my iPad with the apple logo on the screen.

I followed the apple support and reset it using on/off and home button for 10 seconds and now I can't turn it on or get any response at all!!


Can anyone assist me with this please?

Has anyone else experienced the same problem?


Mardy

iPad

Posted on Sep 29, 2012 3:49 AM

Reply
4 replies

Sep 29, 2012 3:55 AM in response to Mardy Moose

If the above doesn't work, try and force iPad into Recovery Mode:


1. Turn off iPad


2. Connect USB cable to computer; leave the other end alone


3. Press and hold the Home button down and connect the docking end of cable to iPad


4. Continue holding the Home button until you see the "Connect To iTune" screen


5. Release the Home button


6. Open iTune


7. You should see "iTunes has detected an iPad in recovery mode"


8. Use iTune to restore iPad



Note: You need to be patient and repeat the above many times to recover your iPad

Sep 29, 2012 6:29 AM in response to Mardy Moose

What to Do When Your iPad Won't Turn On

http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm


iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281


iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad

http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


 Cheers, Tom 😉

The IOS Update was the cause of my iPad freezing with the apple logo on the front. I reset it as per the instructions above and now it will not respond at all - it will not turn on!

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