Previous 1 25 26 27 28 29 Next 656 Replies Latest reply: Aug 6, 2014 7:16 AM by wilcartabs Go to original post Branched to a new discussion.
  • tourgood Level 1 (0 points)

    A great news one more........


    Thanks  roman.dor and Max Bianchi


    ı have just get the mail from apple and just make erase all contents and data then itunes said


    has been unlocked and can send sms now



    all my frıends follow roman and max steps and achive just be patient ı wait 7 days to get reply...

  • aranchakataria2994 Level 1 (0 points)

    Hey avi India

    I am from India too my number is  please call me if possible I wanna have a word with you as to how was this problem solved and have a little queries too.. Please call ASAP




    <Personal Information Edited by Host>

  • LL_Ditto Level 1 (0 points)

    Seems more and more ppl here can solve the problem these days.

    SO DO I!!!

    Same as other success cases, receive the notification mail from apple and then restore it using iTune, then SMS work after re-activate.

    Thx Avi, thx Roman. Thx all here the instruction and the encouragement.

    Others, who still not being solved, PLS DO follow the instruction fro Roman, keep sending emails to Apple till you get a manually follow ups (either calls or reply emails), and this is the only way we can fix this problem now.


    p.s Heard that coming 6.1 can fix this problem as well, just heard...

  • Avi India Level 1 (0 points)

    Hey aranchakataria


    Buddy the process flow is mentioned several times on this forum,

    The only two things that you need to do and have is, follow the process and have lots of patience. I believe roman has once again put the process flow, please follow it and your home  


    All the best buddy!

  • Avi India Level 1 (0 points)

    Happy messages just keep purging in  

  • alexanderfromsouthampton Level 1 (0 points)

    Thanks all who have shared how they solved this problem. I received my email this morning and now can send text messages.


    Thanks guys you rock!


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  • Avi India Level 1 (0 points)

    great news guys, guess very soon this thread will be closed as hopefully ALL PROBLEMS WILL BE SOLVED!!!!

  • npagazani Level 1 (0 points)

    Thank you ramon.dor!!!

    I got my email from apple yesterday and now I can text again!! And of course, iMessage and FaceTime work as well. I originally sent my email to, Later that same day I got my email with the instructions.

    Thank you and everyone on this group!!


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  • roman.dor Level 1 (5 points)

    I'm glad I could help

    Soon nobody will have this problem!

    Just one more reference, here is my post with instructions to email.

    And here is the Apple Knowledge Base article that says it should be solved for anyone with a simple restore.

  • juanmapat Level 1 (0 points)

    So... Whats the best way to do this? I should write the email or i should try the steps apple says? Theres nosnproblem when activating with the original sprint nanosim? Thanks 4 your answers!

  • roman.dor Level 1 (5 points)

    Hi juanmapat,


    I'd say to first try the apple steps, and if that doesn't work, then try to send them the email.

  • diogodasilva Level 1 (0 points)

    Guys roman.dor, Max Bianchi and Avi India's can you please send me the case IDs on my email? I am trying to solve my issue with apple as the Erase All content procedure did not work for me


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    thanks a lot!!

  • neverlupus Level 1 (0 points)

    I emailed the with all the information here provided, my imei, meid, serial number, attached the receipt,  the price i paid, using it overseas etc and nothing. I tried several times since last week and all i got was the standard donotreply email....

    I contacted the support by phone and all they did was keep repeating the same steps that are on the troubleshoot, restore, reset the network settings, change the sim back to the sprint's activate and chagne back to your sim, etc etc etc, i told then i tried all of it several times and them they said that i should repair my iphone 5.

    I'm VERY disappointed, the support just did the job of the troubleshoot area of the Apple site, after i told then about this thread they said there's nothing they could do, as i said the forbidden word "unlocked" they said they couldn't do it. I called them 3 times, 1 hour of pure stress.

    I guess i'll have to wait the 6.1 update...

  • jamikus Level 1 (0 points)

    Hi, I sended an email 5 days ago, no reply. Can you point us to other email addresses we should use exept support?

  • oakleyextreme Level 1 (0 points)

    Please Help me ... Having same issue.


    I have emailed already and restored several times as posted on KB still nothing happens .

    SMS still says : " Not Delivered "


    Please help me my email is


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