Accidental In-App Purchase - Howto cancel ?

Question

Level 1

17 points

Accidental In-App Purchase - Howto cancel ?

Hello Everyone...

my nephew was over for a visit and he started playing with my ipad. Since this is not happening regularly I didn't activate restrictions on this device. After I downloaded this game for him the password remained active. Within this period he managed to perform an In-app purchase (he cannot even read) of $99.90.

I failed to contact the app developer. I failed to get apple support (issue cannot be helped at the current moment, try again later)

Does anybody know if there is a way to cancel this purchase other than blocking the transaction on my credit card?

Help is greatly appreciated! Thanks!

iPad 2

Posted on Sep 29, 2012 8:22 AM

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Answer 1

Oct 10, 2017 4:01 PM in response to Evchen

My kid has access to this account and purchased the Kim Possible Ringtone for a ridiculous amount of $100.38. I saw the receipt for this purchase on my phone today and was furious. I've changed the password on this account and will be calling the credit card company if needed to block this transaction. The card linked to my account has a low limit and I do not keep any available open more than 40-50 dollars ever, for this exact reason.

iTunes Receipt No. 122055291735

Order ID: MJ5JSB9SG

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Answer 2

TheGBDRS

Level 1

4 points

Oct 1, 2012 6:33 AM in response to Evchen

My 5 year old did the same thing! In the new iOS6, it automatically fills in your password. I hope someone has an answer!!

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Answer 3

Oct 10, 2017 4:02 PM in response to the22actualCH

Please get back to me with the solution?

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