jenniermarlenesheldon
Level 1
(0 points)
Q: Itunes Error -42404 After Cleaning Computer
I recently cleaned by computer using CCleaner. Now, I am getting an error message saying I need to reinstall itunes. However, I can bring up my itunes, so I know it hasn't been erased. Also, my computer is not recognizing my ipod nano. Will reinstalling itunes solve these problems? Will any of my data be most?
It said "the software required for communicating with ipods and mobile phones was not installed correctly. Do you want itunes to try to repair this for you?" I said "Yes"
"The software required for communicating with ipods and mobile phones could not be repaired. Please reinstall itunes if you wish to use these devices."
Then, "A required itunes componet is not installed please repair or reinstall itunes" -42404
iPod nano, Windows Vista, CClearner was used.
b noir
Level 9
(72,124 points)
Hmmm.
Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you?
