Foxmike121

Q: Unknown Data Usage on IOS 6

Ever since I've updated to ios 6 my cellular data is being over killed! I have a 2GB data plan on verizon. It usually lasts me a month but today is the 29th of September and I've used it all. What is this crap on ios 6. Other have reports on unknown data usage on ios6. I hate having to turn my data off every night.

DOES ANYBODY HAVE ANY INFO ON THIS!!!!!!!   It's killing me how much is being used. And my phone is asleep and all apps are closed. WHAT THE **** APPLE!

iPhone 4S, iOS 5.1, Yellow crap iPhone 4s

Posted on Sep 29, 2012 12:55 PM

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Q: Unknown Data Usage on IOS 6

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  • by uselessSABOTAGE,

    uselessSABOTAGE uselessSABOTAGE Sep 29, 2012 1:03 PM in response to Foxmike121
    Level 4 (3,680 points)
    Sep 29, 2012 1:03 PM in response to Foxmike121

    Have you started using any new apps that may be data heavy?

     

    Are you using iTunes match, or automatically downloading purchases on cellular?

     

    See settings-iTunes & App Stores, automatic downloads/use cellular data, ensure they are off.

     

    See music-iTunes Match and ensure use cellular data is off

     

    Also are you using facetime over cellular?  If so that may be a huge use of your data plan.

     

    One last thought, ensure your "personal hotspot" is off.  Just to be sure check settings-personal hotspot and ensure it is off.

     

     

    I haven't noticed any uptick in data usage.  I have verizon as well. 

  • by Foxmike121,

    Foxmike121 Foxmike121 Sep 29, 2012 1:13 PM in response to uselessSABOTAGE
    Level 1 (0 points)
    Sep 29, 2012 1:13 PM in response to uselessSABOTAGE

    I've tried everything. I really think it may be an ios 6 bug. Also I don't have wifi at my house. It's only at school. I do t know how I used 2 gigs doing nothing but email and google. It irrates me.

  • by uselessSABOTAGE,

    uselessSABOTAGE uselessSABOTAGE Sep 29, 2012 2:32 PM in response to Foxmike121
    Level 4 (3,680 points)
    Sep 29, 2012 2:32 PM in response to Foxmike121

    It certainly isn't any bug I've heard of with iOS 6.  See Apple - Feedback

  • by alissafr,

    alissafr alissafr Sep 29, 2012 3:46 PM in response to Foxmike121
    Level 1 (0 points)
    Sep 29, 2012 3:46 PM in response to Foxmike121

    I'm having the same problem, only I have a 200MB plan, so I'm burning through increments every three days. I've heard the problem may be Podcasts, which makes sense to me (it's the app I use most often), but I had set it NOT to use cellular data. BTW, I'm on AT&T, not Verizon, so it doesn't seem to be a problem specific to any one carrier.

  • by Darwiniandude,

    Darwiniandude Darwiniandude Sep 30, 2012 2:20 AM in response to Foxmike121
    Level 1 (10 points)
    Sep 30, 2012 2:20 AM in response to Foxmike121

    It's a real, serious issue. Make sure you speak to your carrier and Apple and get notes put on your account to get out of any excess charges:

     

    http://forums.whirlpool.net.au/archive/1985068

  • by Brandon318,

    Brandon318 Brandon318 Sep 30, 2012 7:55 AM in response to Foxmike121
    Level 1 (0 points)
    Sep 30, 2012 7:55 AM in response to Foxmike121

    I'm having the same issue. My habits since upgrading to iOS 6 have not changed, I'm connected to WiFi basically all day. My average data usage since owning an iPhone (4+ years) is 1.3 GB a month. I've burned through data at a rate of about 850MB a day since upgrading. I can't figure it out! I've adjusted all of my settings to not use cellular (iTunes Match, syncing, etc.) and have been closing all apps after use, again, per AT&T's recommendation. This is insane. The way this is going, my bill this month is going to incur about $400 in overage charges. What can one do?!

  • by alissafr,

    alissafr alissafr Sep 30, 2012 9:32 AM in response to Foxmike121
    Level 1 (0 points)
    Sep 30, 2012 9:32 AM in response to Foxmike121

    I spent half an hour on the phone with an Apple rep yesterday, trying to diagnose the problem. We reached no conclusions, but I noticed:

    • Usage seems to have to have returned to normal after rebooting the phone with all apps closed (done the evening of 9/27); and
    • AT&T gave me high usage spikes on 9/24 through 9/27, with the pattern of just one big lump billed between 9 pm and 9:40 pm, whereas the usual pattern is a few small blips of usage throughout the day.

    So I'm guessing that there is a bug in the Podcast app that resulted in continuous communication throughout the day via cellular data (even though I have cellular data turned off for Podcasts, even after closing the Podcast app) and that it was interrupted by the reboot. AT&T was willing to give me a credit on my bill, so definitely report it to your carrier, too.

  • by Foxmike121,

    Foxmike121 Foxmike121 Sep 30, 2012 9:42 AM in response to Foxmike121
    Level 1 (0 points)
    Sep 30, 2012 9:42 AM in response to Foxmike121

    I really think apple needs to address this problem soon. I'm going to call my carrier today and tell them about the issue. I'm worried because my iphone 5 is arriving tomm. And I don't want to burn through another gig in a week as of right now I'm turning off my 3G in 5 4 3 2 1.

  • by Mindblowerz,

    Mindblowerz Mindblowerz Sep 30, 2012 9:47 AM in response to Foxmike121
    Level 1 (0 points)
    Sep 30, 2012 9:47 AM in response to Foxmike121

    It's a bug.. Found out that ios 6 beta had this feature called cellular over wifi. It uses cellular data sometimes even if u r on wifi. It is supposed to be removed from the final version that we are using now. I found out when I tested my 3G speed using speedtest app and it was showing me download at 30mbps when the theoretical limit for 3G is only 7.2 .. I have a screenshot to prove it. Showed it to my colleagues and they were surprised as well. Apple needs to fix this.

  • by Foxmike121,

    Foxmike121 Foxmike121 Sep 30, 2012 9:52 AM in response to Mindblowerz
    Level 1 (0 points)
    Sep 30, 2012 9:52 AM in response to Mindblowerz

    Good to know that. Let me put that in my notes...   Ios update 6.0.1 (Remove cellular over wifi option that was suppose to be removed in the beta). Oops apple! This is a serious issue that needs to be fixed.

  • by uselessSABOTAGE,

    uselessSABOTAGE uselessSABOTAGE Sep 30, 2012 9:53 AM in response to Foxmike121
    Level 4 (3,680 points)
    Sep 30, 2012 9:53 AM in response to Foxmike121

    If none of you tell apple they will never know. See http://www.apple.com/feedback/

  • by Foxmike121,

    Foxmike121 Foxmike121 Sep 30, 2012 9:54 AM in response to Mindblowerz
    Level 1 (0 points)
    Sep 30, 2012 9:54 AM in response to Mindblowerz

    Do you have the screenshot still I would like to see it.

  • by Foxmike121,

    Foxmike121 Foxmike121 Sep 30, 2012 10:03 AM in response to uselessSABOTAGE
    Level 1 (0 points)
    Sep 30, 2012 10:03 AM in response to uselessSABOTAGE

    I just submitted a complaint but I still want more info on this. Anybody else with this problem.

  • by PBR1956,

    PBR1956 PBR1956 Sep 30, 2012 1:33 PM in response to Foxmike121
    Level 1 (0 points)
    Sep 30, 2012 1:33 PM in response to Foxmike121

    I have had an iPhone on AT&T since launch. I never went over a gig in any month. I have used half a gig in 2 days with Verizon!! Worse, it uses LTE while I am at home with a rock solid wifi connection. If I turn cellular off altogether I can still see, for example, a YouTube video. But if I leave it on, while still connected with wifi, it ***** data like a vampire. I don't stream video, use Itunes match, pandora, etc.

     

    A single view of a regular web page--say, NY Times, will register as 15mb!!!


    And, all day, it leaks data even with no apps running!

     

    I spent over 4 hours on the phone with Verizon.  I called today to check the status of this problem, and found that they had not even opened a ticket!!

     

    They have assured me that I will not be charged for any overages, but this is a huge problem.  My wife's ATT Iphone 5 has used maybe 100 mb in the same period, which would be completely consistent with our usage.

     

    So far, nobody at Verizon has said a peep, but this is all over the place:

     

    http://forums.macrumors.com/showthread.php?t=1456838

     

    http://tidbits.com/article/13304

     

    http://forums.macrumors.com/showthread.php?t=1454883&page=3

     

    https://discussions.apple.com/thread/4373365?tstart=0

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