6 Replies Latest reply: Oct 29, 2012 11:51 AM by tomsjoberg
shindig Level 1 (0 points)



I've been searching the internet & these forums, and have yet to find a sufficient (and consistent) answer on what will happen to my iCloud account on September 30th, 2012.


I have <5GB on my account, own a Mac & iPhone. I would like to downgrade my account from the automatic 25GB all MobileMe customers were given, to the free 5GB version. When I try to do this on my Mac and my iPhone, the "Done" button is not usable (see image for explaination). To avoid being charged, I've had to remove my credit card details from the AppleID account. As of tomorrow (Sept 30th), Apple have said they will charge existing iCloud accounts (25GB+) for further use of the product.


My question is: why won't the "Done" to downgrade account button work on either product? Have I misunderstood, and only people using more than 25GB be charged the annual rate?





MBP, Mac OS X (10.5.8), iPhone 4 / Mobile Me