1 Reply Latest reply: Apr 9, 2006 10:50 AM by Sijmons
Dancers mom Level 1 Level 1
I have forced quit several times and shut down and restarted. Each time I reopen my mail, it is frozen! Also, I don't get mail until several days after it is sent to me. (When using AOL, I get my mail immediately).

iMac G5, Mac OS X (10.4)
Solved by Sijmons on Apr 9, 2006 10:50 AM Solved
mom,you should be able to get your .MAc mail just as fast as AOL.First possible solution:Quit mail and take your mac offline (unplug or switch of airport) and start Mail again. Still crashing?Run Disk Utility (folder Applications / Utilities) and repair permissionsStill crashing?Go back online.Access your email via webmail at www.apple.com and see what the oldest message is. If that has anything fishy (like strange attachments etc), delete it manually from there.See if that helps.no? Open Preferences from within the Mail program and note the exact settings for your email accounts. Quit MailTrash the following file:your home directory / Library / Preferences / com.apple.mail.plistand empty the TrashRestart MailRe-install your mail settingsThese actions will not interfere with your mailboxes, it will simply create a new plist preference file when you re-start Mail.As an extra advice: back up your whole Library folder regularly, it contains all your emails.If none of these helped, let us know.
  • Sijmons Level 4 Level 4
    mom,

    you should be able to get your .MAc mail just as fast as AOL.

    First possible solution:
    Quit mail and take your mac offline (unplug or switch of airport) and start Mail again. Still crashing?

    Run Disk Utility (folder Applications / Utilities) and repair permissions
    Still crashing?

    Go back online.
    Access your email via webmail at www.apple.com and see what the oldest message is. If that has anything fishy (like strange attachments etc), delete it manually from there.

    See if that helps.
    no?

    Open Preferences from within the Mail program and note the exact settings for your email accounts.

    Quit Mail

    Trash the following file:
    your home directory / Library / Preferences / com.apple.mail.plist
    and empty the Trash

    Restart Mail
    Re-install your mail settings

    These actions will not interfere with your mailboxes, it will simply create a new plist preference file when you re-start Mail.

    As an extra advice: back up your whole Library folder regularly, it contains all your emails.

    If none of these helped, let us know.