Previous 1 3 4 5 6 7 8 Next 110 Replies Latest reply: Dec 16, 2013 11:31 AM by brsm1990 Go to original post
  • Bigze Level 1 Level 1

    I also went to the genius bar however they found no hardware problem with my machine.

    As far as I know, this problem is caused by the wake/sleep process with/without the power adapter. You can find that if your power adapter is connected all the time, you dont have this issue at all. Only if you switch between on battery and on power source during the sleeping time, will this problem be produced.

    This is very very upsetting and I have no luck to figure out a way to avoid that.

  • justinfromclarenville Level 1 Level 1

    Has Apple released any comment regarding this issue or are we just being left in the Dark. I'm becoming very frustrated with the lack of communication from Apple regarding this issue.


    If someone could point me an official statement from Apple it woudl be greatly appreciated.


    If no statement has been given I suggest we start contacting Technology and PC sites and informing them. Maybe this will help getting response from Apple. Just my thoughts.

  • w00fa Level 1 Level 1

    Just touching base here. The issue has yet to reoccur on my end. I'd reset my SMC once, and that was it.

  • poling253 Level 1 Level 1

    No official comment has been posted recently that I can find. I agree with your notion, this is a major problem and without stumbling on this thread, I would be in a world of hurt.


    In response to W00fa, any time I let me the notebook go to sleep without AC power, it occurs and SMC reset is required.


    Can we get some kind of response apple????

  • LogRB Level 1 Level 1

    Reseting the SMC worked like a charm! Thanks for the help!

  • Qonstrukt Level 1 Level 1

    I had the problem comming back to me every time, but I've been running 10.8.3 beta's for a few weeks now (12D43, 44 and now 50) and the problem has no longer occured for me.

    So I'm fairly positive 10.8.3 will fix the issue, finally!

  • w00fa Level 1 Level 1

    That's great news, Qonstrukt.


    poling253: I hear you. I'm not sure if, the one time this has occured to me, it was as a result of the computer going to sleep with, or without being plugged in the wall. Either way, it came to be, and an SMC reset did the trick. Since then, I've sent the computer to sleep a ton of times, both with and without AC. No sign of recurrence.

  • buttmonki Level 1 Level 1

    I had an entire machine replacement - brand new machine.  And it still has this issue so it is definitely not a fault with individual machines but with the entire product line.

  • charlesKL Level 1 Level 1

    hey i juz found out the problem .. juz dun overheat.. dun leave the battery to 20-30%.. then will solve the problem out .. if u heavy usage pls plug in the magsafe 2.. remember dun drain until 20-30% only charged,,if not u need reset SMC again ...

  • w00fa Level 1 Level 1

    That's a nice workaround (if indeed it works), however, it is by no means a fix.

  • justinfromclarenville Level 1 Level 1

    Ok Apple, it's time to fix this issue now. Or at least admit to it. I was in an Apple store this weekend explaining the issues I'm having with my rMBP, and the so called Genius was completely clueless to the IR and SMC issues (Although for the IR apple has their own test). And the funny thing was, there were 3 other people there with the same issues.


    Can we please get an offical reply from apple regarding these issues and what Apple are going to do about it please.


    As for not letting your MBP over heat, that's like buying a Frerrari and being told you can't open it up. Apple need ot fix this or send us a replacement unit.


    I'm seriously thinking of writing some letters to some tech sites.


    <Edited By Host>

  • poling253 Level 1 Level 1

    Agreed. I'm down for getting some attention. So @#%@#$ tired of shutting down my laptop to get it working at the right speed. I do a lot of gaming and video converts.  Very Annoying. I am at the point I almost expect compensation by now.

  • w00fa Level 1 Level 1

    Unfortunately, we're not likely to get an official response from Apple, as this is a c2c discussion board.


    About you thinking to write up to tech sites - I think they're well-aware of the issue, if they even give a **** about it.

  • Krump91 Level 1 Level 1

    I am having the same issue, what i notice is that after about an hour of running my macbook retina display it starts to get choppy for about 2mins then goes back to normal then it happens again more frequently and it is really starting to get annoying.. this happens regardless if i am playing or game or watching a simple youtube video.

  • w00fa Level 1 Level 1

    Hey guys. Good news!

    I was just contacted by AppleCare, as a followup to this discussion.


    A guy named Derek, who works as part of a team of AppleCare Advisors, who follow up on cases for Apple Engineering wants to know if I would be interested in testing a solution for the rMBP's Graphic Performance Issues.

    I replied, saying I would require some sort of authentication, before I opt to install anything on my machine.


    I'll keep ya'll in the loop as to how this unfolds. Whether this proposed solution does the trick or not - time will tell - either way; if this is indeed a valid and official communication, it means Apple has identified the issue and, moreover, are actively pursueing a solution.


    I have to say, I'm _loving_ this, right now.


    Talk to you soon!


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