How do I deal with 3149?

ipod,

After being charged, it shows apple sign or connected to Itune. When restart, it says error 3149, and won't reload. What can i do now? Will be grateful for your tips, got some personal favouites in it wising to retrieve.

Thanks

iPod touch, iOS 4.1

Posted on Sep 29, 2012 10:58 PM

Reply
1 reply

Sep 29, 2012 11:03 PM in response to apple0

Hi apple,


This is what the troubleshooting article (for which I have put the link below) says:


Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.

  1. Update to the latest version of iTunes.
  2. Verify the computer's date and time are accurate.
  3. Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
  4. Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
  5. An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
  6. Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
  7. Test restoring while connected to a known-good network.



In case you want to look at the entire article, here is the link:


http://support.apple.com/kb/TS3694#error3194


Hope this helps!



Cheers,


GB


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I deal with 3149?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.