My icloud.com email address is not working

When I try to send myself an email at my new icloud.com email address it sends me a rejection email.

Posted on Sep 30, 2012 7:59 AM

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13 replies

Sep 30, 2012 3:10 PM in response to devine1977

I understand what you're talking about. @Roger, they've already started rolling out the iCloud email addresses to some of us. Mine automatically showed up in my email prefences the other day and was working fine last night. I called apple support about an unrelated issue, and got to talking about the new domain. They're still not completely done working on the servers and working out all the kinks, so the service may be in and out for now. That's why you haven't got an official email from apple yet about the new address.

Nov 1, 2012 2:13 AM in response to devine1977

I have the same problem. Mail to or from my iCloud address does not work. My .me and .mac address work fine. iCloud is listed on my apple ID page so it should be viable.

I called apple support. I was on the phone for 3 hours. They had me go through many iterations of sending and receiving, both from mail and the iCloud web site. I reset many things per their instructions. The problem was escalated at least 3 levels. They sent me a diagnostic app to run, save a report, and send it back. Said they would get back to me in about 3 days. That was 3 days ago. Still waiting.

Do those of you having problems also have the .mac and .me addresses? I think we could not even use iCloud itself as easily as those who were new to it. Perhaps this is part of the problem. Maybe you too should call apple support.

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My icloud.com email address is not working

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