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after upgrading my ipad and iphone to ios 6 I haven't been able to sync either one with itunes on my macbook. Any advice?

after upgrading my ipad and iphone to ios 6 I haven't been able to sync either one with itunes on my macbook. Any advice?

MacBook, iOS 6

Posted on Sep 30, 2012 11:30 AM

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9 replies

Oct 1, 2012 6:21 PM in response to paulafromtoronto

I have a macbook version 10.5.8 and it keeps telling me my software is too old for it to update.


So long as it's not an iPhone 5 you're trying to sync, you should be able to run the phone if you update to iTunes version 10.6.3.25.


A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:


iTunes 10.6.3

Nov 16, 2012 4:38 PM in response to b noir

what if it is an iphone 5 that im trying to update? is it not possible to sync an iphone 5 on my mac? im running on 10.5.8 and it does exactly as they have said, asks for an itunes update which wont install unless i update the software which isnt available for me to download... im lost! help please...

Nov 16, 2012 5:25 PM in response to Richardthe1st

When syncing new iOS6 devices to your mac, you need to be running Snow Leopard (10.6.8) at LEAST in order to update your iTunes to 10.7, which is what iOS6 needs to communicate. If you're running 10.5.8 and need to upgrade, please call Applecare. The disks are only available over the phone through them for $19.99 (single-user license).


So Choccs - you need to have your mac upgraded to Snow Leopard at least before you can sync your new phone to it. Before you order it, make sure that your computer can run it. You can find the tech specs for it @ http://support.apple.com/kb/SP575.


It's can be a pain, but the firmware from Leopard to iOS6 is just not compatible. Also remember if you need help after getting Snow Leopard that you do receive 90 days of complimentary phone support for upgrading the computer. Good luck!

after upgrading my ipad and iphone to ios 6 I haven't been able to sync either one with itunes on my macbook. Any advice?

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