Alasdair Mackie1

Q: 3.4.1 won't let me export or use a Vault - any ideas?

Since upgrading to 3.4.1 I can't export pictures (masters or versions) nor can I create a vault. There may be other things I can't do, but just haven't discovered!

 

In both cases, when I select the action, nothing happens at all. After a while, the cursor is 'mine' again and it's as if I hadn't done the action. For the vault, I get the message about creating one, then click Continue - then... nothing.

 

I haven't seen this reported here or elsewhere - anyone have an idea as to what the problem is?

 

Thanks

Mac mini, OS X Mountain Lion (10.8.2)

Posted on Sep 30, 2012 12:48 PM

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Q: 3.4.1 won't let me export or use a Vault - any ideas?

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  • by Alasdair Mackie1,

    Alasdair Mackie1 Alasdair Mackie1 Oct 1, 2012 12:56 AM in response to Alasdair Mackie1
    Level 1 (15 points)
    Oct 1, 2012 12:56 AM in response to Alasdair Mackie1

    ... In addition, if I edit a picture, it doesn't create a version, it just applies the edit to the one picture!

     

    Beginning to panic, but will try the usual repairs, and possibly reinstall MacOs.  I have already reinstalled aperture to no avail

  • by léonie,Solvedanswer

    léonie léonie Oct 1, 2012 1:11 AM in response to Alasdair Mackie1
    Level 10 (108,955 points)
    iCloud
    Oct 1, 2012 1:11 AM in response to Alasdair Mackie1

    ... In addition, if I edit a picture, it doesn't create a version, it just applies the edit to the one picture!

    Have you checked, if the option: "create new versions, when making adjustments" is still set?

    In the Aperture Preferences panel:   "Preferences > Advanced > Create new versions, when making adjustments"

     

    Regards

    Léonie

  • by léonie,

    léonie léonie Oct 1, 2012 1:39 AM in response to Alasdair Mackie1
    Level 10 (108,955 points)
    iCloud
    Oct 1, 2012 1:39 AM in response to Alasdair Mackie1

    Since upgrading to 3.4.1 I can't export pictures (masters or versions) nor can I create a vault. There may be other things I can't do, but just haven't discovered!

     

    In both cases, when I select the action, nothing happens at all. After a while, the cursor is 'mine' again and it's as if I hadn't done the action. For the vault, I get the message about creating one, then click Continue - then... nothing.

     

    I have not seen this error before. To check, if some setting in your User account is not consistent with the new version, try to export and to create a vault from a new user account - create one from the "System Preferences > Users & Groups" panel. Don't change any preferences when using the account.

     

    If you can export from Aperture using the new account, check the following

     

    • Have you export presets defined? Then quit Aperture and remove the file

    ~/Library/Application Support/Aperture/Import Presets.plist from your user library. try again to export.

    • Have you export plug-ins installed? Check with the manufacturers website, if these plug-ins are compatible with Mt. Lion and install updated versions, if necessary. If no updated versions are available, deinstall them.

     

    Your vault-problem: Is the vault on an external volume? How is it formatted? Is it a local volume or network voume? Have you checked the permissions? Can you create a vault on your system drive?

     

    Do you use file-vault in your user account?

     

    Be sure to make a Time machine backup of your aperture library, as long as you cannot create vaults.

     

    Regards

    Léonie

  • by Alasdair Mackie1,

    Alasdair Mackie1 Alasdair Mackie1 Oct 1, 2012 1:32 PM in response to léonie
    Level 1 (15 points)
    Oct 1, 2012 1:32 PM in response to léonie

    Hi Léonie

     

    The 'create new versions...' had become un-ticked when I upgraded, so that is sorted!

     

    As for the vault & export problem, I created a new user, and imported an image, then was able to create a vault and also to export a version with no problem. So it's not Aperture - it must be a setting for my user, or something with my user account. When I log in as the new user, and I open the Library, it all works well, so it's SOMETHING in my normal user account.

     

    I will try repairing permissions, and other utilities. Then I might reinstall Mac OS.

     

    Thank you so much for your help so far. You are my 'star of the week'!

  • by léonie,

    léonie léonie Oct 1, 2012 1:45 PM in response to Alasdair Mackie1
    Level 10 (108,955 points)
    iCloud
    Oct 1, 2012 1:45 PM in response to Alasdair Mackie1

    You are welcome. Glad to help.

     

    It is good to know, that everything works from a different user account.

    it must be a setting for my user, or something with my user account.

    or a problem with your current Aperture library.

    I will try repairing permissions, and other utilities. Then I might reinstall Mac OS.

    Repairing permissions and other utilities is o.k, but wait with reinstalling the OS.

    Start with removing the preferences from your User Library I pointed to. To remove preferences and presets see: Aperture 3: Troubleshooting Basics

     

    Have you tried to create a new, empty library in your current account, export some images, try to export, create a vault?

    If that should succeed, probably your current Aperture library is corrupted. Then try the Aperture Library First Tools:

    Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library

     

    Regards

    Léonie

  • by Alasdair Mackie1,

    Alasdair Mackie1 Alasdair Mackie1 Oct 5, 2012 1:12 AM in response to léonie
    Level 1 (15 points)
    Oct 5, 2012 1:12 AM in response to léonie

    I resolved this by simply transferring ALL my files to the new account I created. I think there were other permission-related issues going on, so doing this was a good way of clearing these too.

     

    Thanks again!