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The movies I have downloaded to my itunes account are not playing. When I try to play one, itunes quits working. i have watched the movies before without this happening. I wish I could actually talk to a live person at apple to help!

I am having issues playing the movies I have downloaded onto my computer with ITunes. I have watched them before, but now ITunes shuts down whenever I try to watch one.

iPod shuffle, Windows 7

Posted on Sep 30, 2012 2:06 PM

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Posted on Sep 30, 2012 2:14 PM

Are you running iTunes 10.7.0.21? If so, try the following user tip:


iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

3 replies

The movies I have downloaded to my itunes account are not playing. When I try to play one, itunes quits working. i have watched the movies before without this happening. I wish I could actually talk to a live person at apple to help!

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