What can cause extra slow video playback?

Question

Level 1

15 points

What can cause extra slow video playback?

I am using an Intel core 2 duo iMac and iPad at home. System 10.5.8 and using safari 5.0.6. The iPad is somewhat faster but still affected.

Connected a LinksysE1200-Series wireless moden a few months ago.It seemed to be working great at first. I can't remember when the problems started but i was using a VERY old motorola modem for my cable connection. I just purchased a new SURFboard eXtreme 6121 cable modem and the problems are still going on. Some sites, like Yahoo take FOREVER to load up and video playback is TOO SLOW to even try to watch. But the majority of sites are pretty quick to load??? Support at Comcast said the problem is not on their end.

I did trash my caches from Lybrary but still the same.

WHAT CAN CAUSE THIS, HARDWARE? SOFTWARE? MODEMS? HELP!

imac, Mac OS X (10.5.8)

Posted on Sep 30, 2012 5:17 PM

Reply

Answer 1

Best reply

BDAqua

Level 10

238,997 points

Sep 30, 2012 6:32 PM in response to andiamodanes

HI,

On the Mac anyway...

This has worked for a few...

Make a New Location, Using network locations in Mac OS X ...

http://support.apple.com/kb/HT2712

10.7…

System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

10.5.x/10.6.x/10.7.x instructions...

System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

The interface that connects to the Internet should be dragged to the top of the list.

Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

For 10.5/10.6, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

208.67.222.222

208.67.220.220

Click OK.

Also, turn off IPv6:

System Preferences » Network » AirPort » TCP/IP tab » Configure IPv6

Or whatever Interface you use.

Reply

Answer 2

andiamodanes Author

Level 1

15 points

Oct 2, 2012 10:06 AM in response to BDAqua

Thank you BDAqua for the fast reply and partial solution. Web browsing is faster now...even for Yahoo. BUT THE VIDEO PROBLEM IS STILL HAPPENING!

Any more ideas for what can be causing it?

Reply

Answer 3

BDAqua

Level 10

238,997 points

Oct 2, 2012 10:35 AM in response to andiamodanes

See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...

http://support.apple.com/kb/PH7029

Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?

How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.

Open Console in Utilities & see if there are any clues or repeating messages when this happens.

In the Memory tab, are there a lot of Pageouts?

Reply

Answer 4

andiamodanes Author

Level 1

15 points

Oct 4, 2012 2:56 PM in response to BDAqua

I checked all of your suggestions and took screenshots of the Activity Monitor since I really don't understand it all 🙂. Then tried some videos, with the same SLOW loading. Then I opened System Prefferences, Looked at Flash & Flip4Mac settings, changed a few things (can't remember what) and now videos load ZIPPY!!!

Thank you again. I couldn't have done it without YOU:)

Reply

Answer 5

BDAqua

Level 10

238,997 points

Oct 4, 2012 3:14 PM in response to andiamodanes

Great news, great work on your part, thanks & good luck! 🙂

Reply